Job Description
Parts Advisor
Job CategorySupply Chain
LocationToledo, Ohio
Req. ID211100
Job TypeFull-time
Tesla participates in the E-Verify Program
What to ExpectAt Tesla, our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world's transition to sustainable energy. As a Parts Advisor, you will provide critical parts support to the service center; liaise with other departments, as well as focusing on the continuous development of your skills. We've created one of the most innovative vehicles ever made and you will help ensure an equally innovative service to customers. To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for the brand and the ability to thrive in a team environment.
What You'll Do
Source parts from Distribution Centers and other Service Center locations and allocate them to vehicle service appointments
Monitor inventory within the parts system, communicate parts updates and availability with relevant team members
Review upcoming appointments and ensure they are properly prepared and documented in our system * Prepare internal orders for shipment to other Service Center locations
Process and return warranty part shipments for quality assurance including handling hazardous materials and high-voltage batteries
Systematically receive, inspect, and put away stock and special-order parts
Consistently manage the inventory stock level by performing daily perpetual parts counts, and reporting discrepancies
Proactively maintain automated inventory replenishment lists
Ensure excellent organization of stock room to Tesla standard with grocery store aesthetics
Collaborate across organization and communicate parts updates and availability
Escalate parts issues from internal or external suppliers in collaboration with Regional Parts Manager, acting as a point of contact to vendors and giving constructive feedback that will contribute to future improvements
Pick up and transport parts using van or forklift, engaging 3rd parties when necessary
Additional responsibilities as assigned to meet business needs
What You'll Bring
Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
Ability to thrive in a team-based environment and achieve common goals
Effectively handle multiple priorities, organize workload, and meet deadlines
Great problem-solving skills, and strong ability to take initiative and be proactive
Positive, enthusiastic, and willing to learn about the changes in the personal transportation industry and Tesla products and services
Able to communicate, read, and write effectively in the English language on all levels * Proficient in MS Office
Able to certify at Parts Advisors 1 and obtain Tesla forklift certification
Must have a valid driver's license and must be insured
Physical Requirements
Ability to perform repetitious duties including: regularly lift up to 25 lbs., sit, bend and stand for long periods of time
Must be able to occasionally lift up to 50 lbs., climb or balance, kneel or crouch, and reach to retrieve parts
Specific vision abilities required include: ability to identify parts, operate systems, and identify potential safety hazards in the parts department
Compensation and BenefitsBenefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
LGBTQ+ care concierge services
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
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Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
