Job Description
Manager, Expense Management
Job ID
2024-26226
Category
Delivery
Location
US-OH-Cincinnati
About DMI
DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.
About the Opportunity
DMI, LLC is seeking a Manager, Expense Management at DMI is responsible for establishing and managing the processes and procedures that support our Expense Management service offering. This includes overseeing a team of Expense Analysts, optimizing telecom charges, streamlining bill payment processes, and ensuring accurate allocation of costs to various customer departments and projects. The successful candidate will play a crucial role in enhancing efficiency, reducing expenses, and ensuring cost transparency for our clients.
Duties and Responsibilities:
1. Process and Procedure Development:
Develop and implement standardized processes and procedures for Expense Management services.
Design workflows for the optimization of telecom charges, efficient bill payment, and accurate cost allocation.
Continuously improve and update processes to meet industry best practices.
2. Team Management:
Lead, mentor, and manage a team of Expense Analysts.
Provide guidance, training, and support to team members to ensure high-quality service delivery.
Monitor team performance, set goals, and conduct regular performance reviews.
3. Telecom Expense Optimization:
Identify opportunities to reduce telecom expenses through thorough analysis and negotiations with service providers.
Ensure compliance with customer contracts and optimize service plans based on usage and needs.
4. Bill Payment and Cost Allocation:
Oversee the timely and accurate payment of bills related to telecom services and other expenses.
Implement allocation methods to distribute costs appropriately among different departments and projects.
5. Customer Communication:
Collaborate with customers to understand their expense management needs and objectives.
Provide regular updates, reports, and recommendations to customers on cost-saving opportunities and expense trends.
6. Compliance and Reporting:
Ensure compliance with regulatory requirements and industry standards.
Generate reports and analytics to track expense management performance and cost savings.
Qualifications
Education and Years of Experience:
Bachelor's degree in a related field; MBA or relevant certifications preferred.
Proven experience in expense management, telecom expense optimization, or related roles.
Strong leadership and team management skills.
Excellent analytical and problem-solving abilities.
Proficiency in expense management software and tools.
Effective communication and client-facing skills.
Knowledge of telecom services and billing practices is a plus.
Ability to adapt to changing client needs and industry trends.
Required and Desired Skills/Certifications:
Additional Requirements:
Min Citizenship Status Required: US Citizen
Physical Requirements: No Physical requirement needed for this position.
Location: The position's location will be determined based on DMI's operational needs.
Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with several of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:
Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
Development - Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
Recognition - Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.
Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
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The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.
