Job Description
About the Role
Consults with customers on a regular basis concerning design, development and maintenance of product. Coordinates installation procedures. Assists sales channel, field teams and customers with technical solutions to support the customer's business objectives. Such activities may include the following as well as other duties as assigned:
What You'll Do
Assists in analyzing data to determine feasibility of product proposal.
May be required to integrate OSI, first article & prototype orders.
May be required to document OSI, first article & prototype orders.
Resolves all technical and process related issues. Documents build process and trains production staff on customer requirements as well as industry best practices. Consults with other technology staff to evaluate operational and performance requirements of overall design/prototype.
Confers with customers and technology group to clarify and/or resolve problems. Prepares or directs preparation of product or system layout. Directs and coordinates building/manufacturing of product or system.
Reviews change requests, evaluates impact of change, and provides implementation timelines .
May implement engineering change orders (ECO) to documentation and build process. Communicates engineering change notifications (ECN) to production, sales, and customer engineering team.
Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
What We're Looking For:
Additional duties as assigned
Meets attendance and punctuality standards
Principal Responsibilities:
Thorough knowledge and frequent application of technical standards, principles, concepts and techniques.
Develops solutions to a wide variety of problem and works on projects requiring evaluation and analysis. Applies technical knowledge, concepts or theories when determining which solutions are best applied.
Work is performed independently requiring judgment and discretion. May receive limited guidance for new assignments. Work may be reviewed for overall technical adequacy.
Interacts mostly with internal company contacts. May represents department across organization or externally on projects.
Actions impact the completion of milestones within a project. Failure to accomplish work or erroneous decisions may result in delays to portions of a project and allocation of additional resources to remedy.
What We're Looking ForExperience:
Typically 3-5 years with bachelor's or equivalent or 1-3 years with Master's
What's In It For You?
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don't meet every single requirement? Apply anyway.
At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
Employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
