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Strategic Account Manager, Furniture Job in Cleveland, Ohio US
Monster
 
 
 
 

Job Summary

Company
The Sherwin-Williams Company
Location
Cleveland, OH
Industries
Government and Military
Job Type
Full Time
Employee
Years of Experience
2+ to 5 Years
Salary
$103,301.00 - $133,335.00 /year
Job Reference Code
78435088

Strategic Account Manager, Furniture

About the Job

This position supports the Furniture business segment and is predominantly focused on the pursuit of new business in order to increase sales/growth and market share. Meet or exceed annual territory budget for volume (gallons), revenue and margin contribution by engaging in these core activities. Build strong territory and account plans with multiple paths to success. Advance new business opportunities through the selling cycle, and document progress in CRM. Strengthen existing customers relationships and loyalty through project and values propositions.


Responsible for accounts 5MM - 11MM in Sales.
Key decision maker for accounts.
Managing multiple locations and multiple technologies.
Accountability for all aspects of the account.
Develop and implement strategic plans to manage and grow relationships with key Customers.
Identify and engage with decision-makers and stakeholders within targeted accounts to foster strong, enduring partnerships.
Collaborate cross-functionally with internal teams to align product offerings, services, and solutions with account needs and industry trends.
Drive revenue growth and profitability by expanding product adoption, implementing upselling strategies, CI projects and executing cross-selling initiatives within existing accounts.
Stay updated on market dynamics, competitive landscapes, and industry trends to effectively position products and services.
Lead negotiations and contractual discussions, ensuring mutually beneficial agreements for both the company and customers.
Monitor account performance metrics, financial reports, and proactively address any customer concerns or issues.
Act as the primary escalation point and provide prompt resolutions to maintain high levels of customer satisfaction.
Conduct routine business reviews and presentations to showcase value propositions and identify growth opportunities.
Create project plans and Gantt charts to effectively implement and track deadlines and assignment tasks with cross functional teams.
Travel as necessary to meet with accounts, attend industry events, and strengthen client relationships.
Identify the key decision makers within each strategic account.
Leverage existing relationships to gain introductions to new key decision makers.
Engage in regular conversations with customer to gather insights.
Conduct SWOT (Strengths, Weaknesses, Opportunities, Threats) analyses for each strategic account.
Set key performance indicators (KPIs) to track progress and success metrics.
Regularly review and analyze data to assess the impact of the action plan.
Seek feedback from strategic accounts and internal stakeholders to identify areas for improvement.

FORMAL EDUCATION: (GENERALLY, IF RELEVANT EXPERIENCE IS ACCEPTABLE, THE CANDIDATE MUST HAVE THREE YEARS OF WORK EXPERIENCE FOR EVERY ONE YEAR OF COLLEGE EDUCATION REQUIRED)

Required:


High School Diploma or equivalent

Preferred:


Bachelor's Degree in Business Administration, Marketing, Engineering or related fields.

KNOWLEDGE & EXPERIENCE:

Required:


Prior Sales or Marketing Experience
Demonstrated ability to manage complex accounts and drive revenue growth.
Excellent communication, negotiation, and presentation skills.
Strategic thinking, analytical mindset, and problem-solving abilities.
Proficiency in CRM software and Microsoft Office Suite
Willingness to travel domestically and internationally as required.
Ability to thrive in a fast-paced, dynamic environment and collaborate effectively within a team.

Preferred:


Technical background
Experience selling technical products, e.g. coatings, chemicals, equipment.
Experience managing large complex customer relationships
Proven track record in strategic account management within the Kitchen Cabinet OEM sector or similar industry.
Strong understanding of kitchen cabinet manufacturing processes, materials, and market dynamics or similar industry
Project Management experience
Lean Six Sigma experience

PHYSICAL REQUIREMENTS:


Must be able to sit, stand, hear, and see on a constant basis.
Must be able to walk, write, and type on a frequent basis.
Must be able to lift and carry up to 15 pounds.
Must be able to climb and descend stairs.
Must be able to bend, carry, reach, push, and pull on an occasional basis.
Must be able to communicate verbally and in writing.
May work indoors and outdoors as needed. Exposure to heat up to 120 degrees and cold to 0 degrees.
May work in areas where noise level is such that hearing protection is required.
May work in areas where toxic, flammable, and hazardous materials are present.
May be exposed to varying amounts of dust and dirt.
Employee must be able to operate a computer and communicate via telephone.
Some travel to other locations, meetings and/or seminars is required.

TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)


60%

Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

VEVRAA Federal Contractor requesting priority referral of protected veterans.
 
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