Job Description
What's the role?
This position provides technical support and drives the sales of specified products to salesforce and customers (buying and non-buying) consistent with Hilti's strategy. This position educates design communities concerning proper use and advantages of Hilti fastening and protection products. This position capitalizes on Hilti competencies to secure commitments for specification or approval of Hilti Products while adding value by assisting design community and influencers in solving design problems using Hilti Products. This position protects company from liability exposure through use of sound engineering judgment. Provides leadership and coaching to new and less experienced team members.
Who is Hilti?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve?
Provide technical support as requested. This may include the following:
Telephone, and electronic communication with territory salesperson, strategic business personnel, sales managers, contractors, designers, specifiers, or officials of codes and approvals
Competent written communication with customers (buying and non-buying); such communication must be technically accurate, minimize Hilti's exposure, and demonstrate common sense problem solving capabilities
Investigate product failures in the field and provide product management feedback on local issues as needed
Investigate business opportunities in the field by participating in Customer Surveys as needed for product and market development
Participate in local sales strategy development and at sales management review and improve sessions.
Obtain specifications and approvals for use of Hilti products, concentrating on high potential designers, specifiers, and owner groups:
Provide professional educational seminars and presentations for A/E firms to inform them of Hilti products, their performance characteristics, applications, and product limitations
Provide competent recommendations to engineers, architects, and other designers on specific applications using sound engineering judgment; educate specifier on technical advantages of Hilti solutions not covered by test data
Review project specifications or calculations for engineers and architects; provide feedback to designers regarding accuracy, suitability, and code compliance
Utilizing software provided by Hilti, maintain accurate records of contacts and specifications; coordinate with salesforce to ensure that key opportunities are capitalized on Create and coordinate jobsite management within CRM system utilizing Hi Site; includes creation of specific jobsites, applications, and active participation in the monthly sales management meetings (with RM)
Communicate application specifications with design community to sales team utilizing CRM system, assigning tasks and action items to applicable AMs for conversion of specification to sale
Maintain and update regional fact-base and contacts of designers, influencers, and code officials Work with local/regional code and approval agencies to obtain necessary approvals:
Understand construction methods and local building codes, as they relate to Hilti products Provide input on technical approvals and reports related to Hilti's products
Being at Hilti means joining a community of over 30,000 people, 127 different nationalities working together across 120 countries.
What do we offer?
Long-term career development opportunities
Birthday Leave, Voluntary Leave, Family Care Leave
Medical insurance covering spouse and dependents
Additional MPF voluntary employer contribution
Annual year-end bonus
What you need is:
Bachelor's degree in Structural or Civil Engineering required; Master's degree (technical or business) preferred
Knowledge of construction methods and practices preferred
2 years minimum experience in engineering/construction role preferred
Why should you apply?
Work is performed in jobsite conditions, which may include working at high elevations. Up to 20% (domestic/international/both) travel, required.
Adverse Working Conditions:
* Job requires walking on construction sites and uneven surfaces, as well as climbing scaffolding, ladders, and stairs during all seasons of the year
* Depending on geography employees may be exposed to adverse heat or cold
* Construction jobsites may also expose specialists to excessively loud noises; ear protection is strongly encouraged and may be required on some jobsites
Safety Equipment Required:
* Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti, Occupational Safety and Health Administration (OSHA), and General Contractors
Physical Requirements:
* Must be able to walk on construction projects, climb scaffolding, and lift and carry up to 65 pounds of Hilti product
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
