Job Description
Company Description
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Job Description
This Internship is a hybrid position in our Westlake, OH office!
The Operations team supports the RRD Marketing Solutions business in a large capacity. The primary goal of the department is to create efficiencies and scalability through various process improvements and standardization efforts. The Intern will assist the group through some short-term initiatives that will bring significant long-term impact. Responsibilities will range from data cleanup efforts, reporting metrics, and a new system implementation. This role will have the opportunity to be exposed to multiple operating systems to learn the business as a whole.
Responsibilities
Client Documentation & Knowledge Base Site
Create page template (key info, link to drives, projects, etc.)
Work with client leads to complete client pages for all active clients
Client Documentation strategy; help transition things according to agreed plan
Knowledge Base Site
Explore potential overview page template (format, colors, etc.)
Update with key info (overviews, primary contact, last updated, etc.)
Complete updating sites with applicable content leads
Document procurement process
System Optimization
Learn the tool
Dig into insights and identify interesting learnings and trends
Create video around value prop and best practices
Learning Programs
Develop specific curriculums from RRD Learning Management System
Marketing Materials
Creative support and creation of final sales/marketing documents
Innovation Odyssey
Help make concept of Innovation Odyssey come to fruition
Criteria to measure submissions, build the site, create launch video
Client Management Support
Competitive reviews of clients
Account Review template
Qualifications
Must be pursuing an applicable Bachelors degree from an accredited university or college; Business Administration, Operations Management, Marketing majors preferred
Knowledge of Google Suite of products (namely Google Sites, Google Drive and Gmail)
Ability to quickly learn new web-based operating systems
Initiative to successfully coordinate projects and day-to-day work on their own
Excellent organizational, verbal and written communication skills for a geographically dispersed team
Ability to handle multiple tasks and priorities
High sense of urgency and attention to detail
Experience with Microsoft Office, including Word, PowerPoint and Excel
Additional Information
The pay range for this role is $18 to $20 / hour.
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#LI-RRD
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RRD is an Equal Opportunity Employer, including disability/veterans
RR Donnelley is an EEO/AA including Vets and Disabled Employer
RR Donnelley is an Equal Opportunity/Affirmative Action employer. The company’s policy is to select, place and deal with all its employees without discrimination based on race, religion, color, national origin, sex, gender identity or expression, age, disability, perceived disability, sexual orientation, protected Veteran status, genetic information or on the basis of any other status protected by applicable federal, state or local law.
