Job Description
Your Opportunity as the Associate Lead, Customer Commercialization
The Associate Lead, Customer Commercialization (CC) owns the Joint Business Planning (JBP) for customers to enable category and customer growth. Represents customer strategies to key internal constituents. Translates National Go to Market Strategies (GTMS) into customer specific activation. Translates Strategic Business Area (SBA) targets into customer level quotas, budgets. This specific position will support the West Grocery Sales team, which includes Albertsons and other regional grocery accounts.
Location: Orrville, OH (Close proximity to Cleveland/Akron)
Work Arrangements: Hybrid ~30% in office expectation
In this role you will:
Big Picture
Support the development of category and account growth opportunities and the long term sales strategy of The J.M. Smucker Company
Run Joint Customer Business planning based on assigned SBA customer roles
Identify demand-creating solutions for customer-specific execution with the goal of achieving SBA plans
Validate assumptions against key metrics (ROI, on strategy, etc)
Coordinate with necessary internal functions (Revenue Growth Management, Customer Finance, etc)
Develop customer level targets, budgets, and profit goals tied to customer JBP and coordinate with Lead on final approval of customer specific plan during annual planning process
Day to Day
Partner with sales leads (Regional Sales Managers/Key Account Managers) and brokers to provide execution and communication support of JM Smucker annual sales priorities
Lead ongoing analysis of business performance to support daily operations and monthly business reviews
Make commercial recommendations to improve both JMS and customer sales and margins to identify potential performance assumption issues and provide commercially viable recommendations
Review customer sales performance, profitability and track against sales accuracy to influence demand forecasts
Assist in developing and delivering presentations focused both externally and internally
The Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
What we are looking for:
Minimum Requirements:
Bachelor's Degree
3+ years of Consumer Packaged Goods experience
3+ years of customer/sales facing experience
Previous experience with Joint Business Planning (JBP) process
Ability to work with cross-functional business partners to drive business results
Demonstrated understanding of customer strategies and retail environment
Self motivated with ability to manage multiple/diverse projects
Ability to travel up to 20%
Additional skills and experience that we think would make someone successful in this role (not required):
Experience in Spotfire, Tableau, CAS or similar platforms
Strong story telling skills utilizing syndicated data (IRI or Nielsen) or customer specific data
Learn more about working at Smucker:
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The J. M. Smucker Company (the “Company”) is an Equal Opportunity Employer. No person will be discriminated against in hiring or in any other aspect of their employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law.
