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Technical Support Analyst Evening Shift Job in Chillicothe, Ohio US

Technical Support Analyst Evening Shift

PACCAR INC - Chillicothe, OH

Posted: 3/25/2024 - Expires: 6/23/2024

Job ID: 271529479

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Job Description

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services - you can develop the career you desire with PACCAR. Get started!

Kenworth Truck Company

Kenworth Truck Company is the manufacturer of The World's Best heavy and medium duty trucks. Kenworth is an industry leader in providing fuel-saving technology solutions that help increase fuel efficiency and reduce emissions. The company's dedication to the green fleet includes aerodynamic trucks, compressed and liquefied natural gas trucks, and medium duty diesel-electric hybrids. Kenworth is the first truck manufacturer to receive the Environmental Protection Agency's Clean Air Excellence award in recognition of its environmentally friendly products.

Duties:

Support Evening Shift Production
Plant System Support and Maintenance
Provide Technical Support and Guidance to End Users
Resolve Problem and Service Tickets
Responsible for Technical Planning, Evaluation, Implementation, and Documentation
Knowledge of Server Administration
Build and Deploy PCs and Related Hardware
Patching Compliance.
Install and Troubleshoot Software Package
Perform PC Maintenance, Repair, and Upgrades
Perform Project Related task
Perform other Duties as Assigned

Skills Required:

1-3 years of Relevant Experience.
Must have a working knowledge and understanding of Windows networking and operating systems including web protocols, WINS, DNS, DHCP, TCP/IP, AD, and replication.
Strong Analytical Skills.
Excellent Communication Skills.
Excellent Customer Service Skills and a Team Approach.
Ability and willingness to work occasional off hours and weekends.
Must be self-motivated and self-starter with the ability to lead others as well as work with minimal or no supervision; able to work with others in high pressure situations to solve problems.
Working knowledge of PC and printer support.
Must be familiar with Windows 10 operating systems.
Ability to diagnose and replace PC components.
Ability to diagnose common printer errors.
Ability to prioritize tasks with strong organizational skills.
Ability to lift 40 lbs.

Additional knowledge in one or more of the following areas will be a plus:

Knowledge of Windows Server Administration
Knowledge of Storage Area Networks
Knowledge of Symantec Backup Exec
Knowledge of SQL Server Administration
Knowledge of Internet Information Services
Knowledge of Cisco networking devices

Education/Training: Previous experience building and deploying PCs and hardware preferred. Bachelor's degree in Information Technology or related field required; Microsoft and/or CompTIA Certifications preferred.

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
No school grade completed
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
78754618
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 5

Workplace Documentation: 5