Job Description
Position:
Field Service Technician - Finishing
Location:
Cleveland, OH
Job Id:
3872
# of Openings:
1
Position: Field Service Technician - Finishing
Location: Cleveland, OH
Brand: American Industrial Corporation
Segment: IAF Automation & Finishing
Pay range: $19-$40/hr, depending on experience
Job Summary:
To provide repair and preventive maintenance services for qualified customer equipment at Tape Industrial Sales and customer locations. Have strong computer/electronics knowledge - some equipment requires electronic troubleshooting and basic programming.
Essential Duties and Responsibilities:
Troubleshoot, repair and service customer equipment by diagnosing problems
Answer customer inquiries or provide training regarding repair questions
Schedule service, repair, and preventative maintenance work
Prepare documentation regarding work performed and enter in computer
Prepare repaired/serviced customer equipment for shipping
Maintain demonstration equipment including performance test before use, document and track use by employees or customers, flush/clean/repair as needed upon return from use, test and put into storage when done.
Overnight travel required
Assemble special jobs and projects as requested
Participate in product training as required
Participate in product demonstrations with salespeople in our lab and in the field.
Participate in establishment of contracts for repair and maintenance service.
Assist in lab clean-up and review for safety issues.
Required Knowledge, Skills and Abilities
Ability to travel between approximately 30% of the time across the Midwest
Ability to understand written and oral English and be proficient with computer, email, spreadsheets and look up documents online.
Ability to maintain required records regarding equipment repair and service.
Mechanical knowledge sufficient to diagnose and resolve equipment problems
Mechanical knowledge and ability sufficient to disassemble equipment needing repair, diagnose problems, clean and refurbish/replace parts as needed, reassemble, and test.
Ability to use/operate tools such as wrenches, drivers, and power tools.
Ability to read parts manuals, blueprints and find information on internet
Ability to work effectively with customers in a service-oriented manner
Ability to learn and use OTC's computer systems to create and maintain required records regarding equipment repair and service
Ability to operate forklift, and a pallet jack
Ability to meet the physical requirements of the job
Valid driver's license with driving record acceptable to OTC insurance company.
Must be able to work in an environment with possible paint and solvent odors present
At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward.
For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs.
Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company.
Perks of Working with OTC Industrial Technologies:
As part of the OTC family, you'll enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, and vision care coverage and a 401(k) savings plan - Additionally, we offer paid time off, short-and long-term disability coverage, life insurance, tuition assistance, and Employee Assistance Program. You'll also experience exciting opportunities for professional and personal growth and recognition.
Apply for this Position
OTC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. OTC is a VEVRAA Federal Contractor—priority referral Protected Veterans requested.
