Job Description
About FlightSafety International
FlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world's largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.
Purpose of Position
The Manager, Corporate Communications is the "reporter of the business." This person is an excellent storyteller and writer, a leader who can engage others, and a key collaborator who shapes the corporate communications strategy. This role will support FlightSafety International cross-functional partners by developing and activating internal messaging and strategies, while ensuring alignment to the company's mission, vision, principles, and brand.
Tasks and Responsibilities
The following duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned.
Identifies and capitalizes on opportunities to promote and positively represent the organization through internal communication, specifically aligning to feedback from employees and ensuring senior leaders are well-informed on strategies and messaging.
Participates in the design and execution of the companywide communication strategy, in addition to supporting philanthropy and sustainability strategies.
Prepares, develops, and implements crisis communications.
Maintains and owns all communication channels and platforms, intranet sites, TV signage, and emailing platforms. Manages efficient posts/emails as needed and handles removal and/or archival of expired or outdated content. Responsible for tracking and measuring the effectiveness of the site (e.g., Employee usage, open rates, etc.).
Builds strong relationships with all levels of the organization when evaluating communication needs.
Develops content and initiates editorial development, follow up, and measurement within an established deadline.
Elevates various business units through the orchestration of celebratory weeks and/or events highlighting employee stakeholder groups.
Actively participates in functional leadership meetings as a trusted thought partner.
Seeks to have a deep understanding of the communications preferences for each business unit's employees.
Participates on special project teams.
Minimum Education
Bachelor or Associate degree in Communications, Journalism, Public Relations, Aviation, Brand Management, Business or related fields, or equivalent work experience.
Minimum Experience
7+ years' progressive experience in communications, aviation, change management, or equivalent.
Knowledge, Skills, Abilities
Advanced ability to listen to understand, analyze, interpret, and strategize.
Experience with supporting all levels of leadership and the ability to flex from strategic to tactical when needed.
Ability to influence through words; strong listener who can capture the voice of leaders and translate accordingly.
Ability to be a trusted partner with employees in supported business units.
Superior verbal, written, and editing skills with a passion for storytelling.
Ability to write quickly and clearly and adhere to deadlines when applicable.
Advocate for the company culture, employee engagement, and weaving values throughout messaging.
Ability to collaborate and develop cross-functional relationships with employees at all levels, including executive leadership.
Proven ability to share ideas and alternatives in a leadership setting; ability to resolve conflict and establish consensus.
Ability to connect dots across the organization and link and label strategies outside of one's responsibility.
Strong adaption to pressures and demands from multiple internal customers and ability to balance and prioritize workload accordingly.
Curiosity mindset - eager to take on daily challenges and learn the ins and outs of a complicated industry.
Excellent attention to detail.
Self-directed and motivated; strong partner and team player with proven project management skills.
Physical Demands and Work Environment
The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
FlightSafety is an Equal Opportunity Employer/Vet/Disabled.
