Job Summary

Company: KeyBank NA
Location: Cleveland, OH
Industries: Government and Military
Job Type: Full Time; Employee
Years of Experience: 5+ to 7 Years
Job Reference Code: 78908513

Director, CAA

About the Job

Location:
For Those Who Work At Home - Various, Ohio 44145

Job Summary
This leader will be part of the Consumer Analytics & Advisory (CAA), primarily responsible for leading teams of analysts who bring a deep data-driven expertise to accelerate major initiatives across the Consumer Bank. This role must establish priorities for the respective project team(s), assign and define the work to the right resources, and understand the strengths and opportunities of the team to ensure the group meets and exceeds expectations. This position is also responsible for effectively managing, coaching, developing, and guiding a team of professionals to anticipate business needs, recommend the right solutions, and communicate the right message. The Director is also responsible for structuring and independently managing strategic or analytical projects as an engagement manager. May be responsible for leading several projects simultaneously, including organizational initiatives.

Responsibilities

Lead a team of senior managers and professionals for both development and execution of strategic initiatives across the Consumer Bank
Provide solutions based on "connecting the dots"; leverage business insights to align, develop, and build holistic strategies and solutions that align with LOB priorities and consider knowledge of cross-LOB interdependencies; develop this skill in others
Translate data into clear narratives, recommendations and presentations to Executive & LOB Management teams which include actionable recommendations that improve the business
Provide thought leadership within and beyond engagement teams
Collaborate with Consumer Analytics Leadership to ensure analytic resources are aligned to appropriate projects
Collaborate with analytics teams across the Consumer Bank to leverage expertise on LOB strategies, decision sciences, and analytics data assets
Promote the benefits of quantitative techniques and analysis
Challenge the thought process and statistical methods applied by the team and test the rigor of the work the team has done
Identify the appropriate use of analytical techniques and deploy problem solving frameworks, even in areas with no prior experience
Actively listen to stakeholders and knows when to probe for further information
Lead and participate in efforts to enrich the Consumer Bank's analytical capabilities
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education Qualifications

Bachelor's Degree Finance, Business Analytics, Computer Science, Mathematics, or other analytically related discipline (required)

Experience Qualifications

7+ years Analytical experience in consulting, business, or related field (required) and
5+ years Experience in financial services (preferred) and
3+ years Experience in leading teams to develop impactful business strategies based on analysis (required) and
Experience working with multiple consumer banking products (ex: deposits, credit cards, home loans, etc.) and multiple functional areas (ex: acquisitions, product strategy, customer management, etc.) (preferred)
Experience translating complex data into clear narratives and presentations for senior level executives (C-suite level) (required)
Experience in leading analytical teams to derive and socialize insights from data (preferred)
Demonstrated experience in test design (control groups, A/B/n, multivariate, etc.) (preferred)
Experience leveraging digital analytics platform technologies such as Adobe Analytics (or related platform) (preferred)
Familiarity SQL, R, or Python (preferred)

Tactical Skills

Excellent oral and written communication skills
Detailed knowledge and expertise in Data Analytics software applications
Advanced Microsoft Office Suite skills
Experience in leading high-impact, cross-functional projects
Experience in delivering C-Suite Level presentations
Strong time-management and organizational skills

Personal Skills

Collaboration
Critical Thinking
Decision Making
Problem Solving
Resilience

Practical Skills

Analytical Thinking
Business Acumen
Data Analysis
Oral & Written Communication
Systems Thinking

Core Competencies

All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Travel

Occasional travel to include overnight stay.

Driving Requirements

Ability to occasionally operate a motor vehicle with a valid driver's license.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $170,000.00 to $209,000.00 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

Job Posting Expiration Date: 04/06/2024

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .

#LI-Remote

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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Job Summary

Director, CAA

About the Job

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