Job Description
PT Operations Admin/Customer Service- 9 AM Start
Location
US-OH-Cincinnati
ID
2024-1170
Category
Customer Service/Support
Position Type
Part-Time
Remote
No
Overview
PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, GROUND, LTL and TRUCKLOAD services is seeking a Part Time Operations Admin-Customer Service; 9 AM Start position at our Cincinnati, OH Terminal.
PITT OHIO has received countless safety, service, and carrier of the year awards and our highly acclaimed Safety Department is a leader in the transportation industry. Dedication to quality and excellence is our goal at PITT OHIO.
We offer competitive wages, 401K, profit sharing, and a pleasant work environment!
Responsibilities
ESSENTIAL DUTIES:
Communicate (via telephone, email, and fax) with both internal and external customers on a wide range of issues including, but not limited to, freight charges, pick ups, tracing, tracking, and POD's.
Data entry, consisting of, but not limited to, scanning bills, P&D entry, fuel mileage, SDC'ing of freight bills, and payroll.
Process paperwork and invoices, as well as, monitor checks and cash for accounts receivable and accounts payable.
Help process and monitor paperwork and Haz-mat information for loads departing or arriving at the facility
OTHER DUTIES:
Interact with and support supervisors, drivers, and dock workers
Assist in monitoring and compliance in all areas including, but not limited to, new hires, safety, P&D, OS&D, payroll, and accounts payable.
Qualifications
MINIMUM REQUIREMENTS:
Command of the English language to communicate effectively with internal and external customers
Must possess excellent interpersonal communication skills
Previous experience in transportation industry and/or customer service is a plus
Experience with Haz-mat or worker's compensation is also very helpful.
Problem solving and analytical ability is essential
Must be competent and proficient in Microsoft Office Software products
Must possess strong typing and ten key skills
Certain job duties within this classification require night shift hours
Ability to react to change productively and handle other essential tasks as assigned
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Ability to work flexible hours
Must be able to work with little or no supervision
Potential candidates must be able to endure a noisy, dirty and quick paced environment with many interruptions
Office Work
Flexibility with changing job duties Monday through Friday, hours may vary depending on department needs. No weekend hours and minimal overtime required
Quiet to moderate noise level
Primarily sedentary work - may be required to lift up to 25 pounds or exert up to 10 pounds of force occasionally and/or negligible amount of forces frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Walking and standing are required frequently.
Close visual acuity is required to perform activities such as preparing and analyzing data and figures, viewing computer terminal, and extensive reading.
Typical exposure to interior environmental conditions like air conditioning and dust; no substantial exposure to adverse environmental conditions.
Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers.
Talking and hearing required to communicate with and listen to others to share or receive information. May be occasionally exposed to noise including telephone, office machinery, and conversations of others.
PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data or other legally protected status.
We offer competitive compensation, a host of voluntary benefits, 401(k), profit sharing, a pleasant work environment, and much more.
PITT OHIO is an Equal Employment Opportunity (EEO) employer and we welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. PITT OHIO is committed to diversity and inclusion of all.
