OhioMeansJobs|Cleveland-Cuyahoga County is sourcing for multiple Senior Client Manager - Commercial - Hybrid for a company in Cleveland.
Responsible to provide external support to clients for an assigned book of business with our Middle Market P&C team, giving internal direction to the client management support team; collaborates with internal resources as needed to ensure the client's needs are satisfied with responsibility for retaining existing business. Property placement experience is a plus!
What you’ll do
- Serves as the key service client contact to identify, design, communicate and implement cost effective Property & Casualty solutions to cover risk appropriately; includes pre-qualifying, reviewing, identifying, and procuring coverage needs.
- Collaborates with Sales / Business Development and Client Executive teams to support the achievement of defined new business, retention, and growth goals.
- Maintains a book of business by practice based on complexity and the servicing of client needs.
- Ensures that all client service needs are delivered in a timely and professional manner including contract reviews, exposure and coverage questions, proposals, binding communications, certificate template creation and approval, etc.
- Works closely and supports agency relationships with appropriate client contacts at all levels.
- Directs the onboarding of new clients by collaborating with the Sales / Business Development staff to obtain thorough and accurate information required for the established agency compliance standards.
What you’ll get
At Our company, you will have the opportunity to build a long-term career with unlimited growth potential. Aim high, work hard and we’ll help you achieve your goals.
At Our company, you will experience our caring work environment. We care about our Employee-Owners, we care about our customers, and we care about the world around us. Our caring personality comes to life in the form of volunteering in the community. We even give employees paid time off to volunteer with an organization of their choice.
At Our company, you will achieve work-life balance. We care about your physical and emotional wellbeing, so work-life balance is encouraged and practiced. We understand you have a life outside of work, and we want you to live it.
At Our company, you will have access to a world-class Total Rewards package. We truly value our people, and it shows in our compensation, benefits, and perks.
- In addition to a competitive base salary, we have designed a performance-based annual incentive program. All employees are eligible to earn a bonus by meeting performance objectives.
- Comprehensive medical, dental and vision plans and numerous supplemental benefit offerings.
- Paid time off annually and a sabbatical at every 10-year service anniversary.
- Ownership in the company in the form of company stock (discretionary profit-sharing and 401(k) match contribution)
- Assistance with parking expenses, discount programs for area services/experiences, and financial support for professional development and licensure/designations
- Access to specialized leadership development programming designed to take your career to the next level.
- And so much more!
Is this you?
- Energetic and desire to learn new skills.
- Exceptional organizational skills with ability to transition quickly from one project to another.
- Ability to problem solve, think logically and work independently.
- Ability to consistently demonstrate a positive attitude and lead by example.
- Works well under pressure and meets established deadlines.
- Exceptional written and verbal communication
- Strong interpersonal skills with a collaborative approach
- Ability to think strategically and formulate an action plan based on a given set of facts.
- Confident and self-motivated, with the ability to innovate and think creatively.
A college degree is an advantage but not a requirement.
Prior Experience Specifically Required
At least 5 to 10 or more years of Property & Casualty Insurance industry knowledge is required.
- Prior Property & Casualty support experience is required.
- Prior Property & Casualty client management experience is required.
- Demonstrated prior ability to perform duties in a more efficient and productive manner to deliver a superior work product and services.
- Property placement experience is a plus.
CERTIFICATES, LICENSES, REGISTRATIONS, PROFESSIONAL DESIGNATIONS
- Property & Casualty License Required
- CIC, CPCU, or similar P&C accreditation preferred.
Who is Our company?
Our company is a 129-year-old company that creates a world of protection around the lives and businesses of our clients.
We are an independent, employee-owned company. So, essentially, you own your own success in a personally and financially rewarding opportunity.
Inclusivity is a priority. We foster an environment of collaboration and belonging where our Employee-Owners thrive on their unique path. Our diverse talent reflects the communities and clients we serve, while driving unmatched risk and insurance innovations.
Our people-first culture and client service excellence have built our reputation of integrity, resourcefulness, and a relentless care for our clients and employees. Don’t believe us? Ask your friends, colleagues, and mentors about Our company. There’s a reason Our company has been named a Top Workplace for nine consecutive years.
What you’ll get...
At Our company, you will have the opportunity to build a long-term career with unlimited growth potential. Aim high, work hard and we’ll help you achieve your goals.
At Our company, you will experience our caring work environment. We care about our Employee-Owners, we care about our customers, and we care about the world around us. Our caring personality comes to life in the form of volunteering in the community. We even give employees paid time off to volunteer with an organization of their choice.
At Our company, you will achieve a work-life balance. We care about your physical and emotional well-being, so work-life balance is encouraged and practiced. We understand you have a life outside of work, and we want you to live it.
At Our company, you will have access to a world-class Total Rewards package. We truly value our people, which shows in our compensation, benefits, and perks.
- In addition to competitive pay, we have designed a performance-based annual incentive program. All employees are eligible to earn a bonus by meeting performance objectives.
- Comprehensive medical, dental and vision plans and numerous supplemental benefit offerings.
- Paid time off annually and a sabbatical at every 10-year service anniversary.
- Ownership in the company in the form of company stock (discretionary profit-sharing and 401(k) match contribution)
- Assistance with parking expenses, discount programs for area services/experiences, and financial support for professional development and licensure/designations
- Access to specialized leadership development programming designed to take your career to the next level.
- And so much more!
Benefits:
Medical, Dental, health insurance, Paid Holidays, Retirement Sick Leave
Shifts:
1st Shift 8:00 am to 5:00 pm
Interested Candidates, please contact:
Nicolas Abourjeili, Business Analyst
216 898 – 8363
nabourjeili@dwfs.uss
