Contract Billing Specialist

PERRY proTECH - Lima, OH

Posted: 4/11/2024 - Expires: 5/19/2024

Job ID: 272281904

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Job Description

JOB TITLE: Contract Billing Specialist

FLSA CLASSIFICATION: Non-Exempt

SUMMARY:
As a Contract Billing Specialist, this person is responsible for the invoicing of General Maintenance Agreement (GMA) contracts and leases, including new contract set-ups, cancellations, and any contract changes. This individual will also communicate with customers and sales personnel regarding meter reading audits and billing questions and concerns.

ESSENTIAL FUNCTIONS:
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Review, set up, change, and cancel maintenance contracts for customer equipment in the ERP System
Update DocRecord with correct information and move into workflow once your process is complete
Ensure all contracts that are due to bill that month, bill prior to the end of month close
Perform pre-bill validation of invoices prior to release to the customer to ensure accurate contract billing
Run audit processes for correct meter reads, product numbers, and program types as needed
Administer and assist in the collection process for select accounts of the needed meter readings
Utilize excel spreadsheets as necessary for contract set-up and maintenance processes as well as requested spreadsheet billing
Research billing discrepancies
Resolve customer and sales personnel inquiries regarding contracts and billing

GENERAL REQUIREMENTS:

Extremely detail-oriented and organized
Analytical and procedure-driven with strong problem-solving skills
Adaptable and time-efficient
Ability to follow processes and policies to perfection
Ability to handle interruptions while completing daily tasks
Self-motivated, flexible, and take initiative
Excellent verbal and written communication skills
Prioritize customer service and client satisfaction
Present yourself in a professional and courteous manner as a representative of PERRY proTECH
Uphold and embody PERRY proTECH core values at all times
Abide by PERRY proTECH policies and procedures outlined in the Company Handbook

WORK ENVIRONMENT:
A Contract Billing Specialist works in the office and must be able to sit for an extended period of time.

QUALIFICATIONS:

Strong computer skills
Proficient in Microsoft Office Suite
Previous billing experience is preferred

Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

PERRY proTECH is recognized as a leading provider of business technology solutions and products throughout Ohio, Indiana, and Michigan. Since our founding 58 years ago, PERRY proTECH has evolved with customer needs and adapted as technology progressed. PERRY proTECH manages relationships with multiple technology manufacturers so we can source a range of options to help our customers find the best solutions. We are 100% Employee-Owned. Every employee thinks and acts like an owner because they are one. Our employee-owners are committed to solving our clients’ challenges with custom solutions.

To Apply: Complete online application at https://perryprotech.com/careers/

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Job Summary

Employment Type:: Full Time Employee
Job type:: Regular Employment
Skill Based Partner:: No
Education Level:: Attained Certificate of equivalency for a HS degree
Work Days:: Mon, Tue, Wed, Thu, Fri
Job Reference Code: N/A
Salary: N/A
Licenses / Certifications:: N/A; Applied Math: 5; Graphic Literacy: 5; Workplace Documentation: 4

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Contract Billing Specialist

PERRY proTECH - Lima, OH

Job Description

Job Summary