Job Summary

Company: Vertiv Corporation
Location: Westerville, OH
Industries: Government and Military
Job Type: Full Time; Employee
Contact Information: Vertiv Corporation; Apply by Email

Technical Instructor Thermal - Westerville

About the Job

The Technical Instructor - Thermal will deliver training programs (e-learning, virtual, and conventional face-to-face) to field service associates, customers, and service partners on Vertiv thermal management products and systems. Prepare, conduct, and evaluate technical training programs; write literature and materials used in delivery; and design exercises to enhance lectures. Conduct classes regarding safety, security, installation, programming, maintenance, and repair of products and systems. Candidate should have a background in manufacturing, servicing, or repairing thermal management equipment commonly found in the data center marketplace and possess the desire and talents to educate and train others.

RESPONSIBILITIES

* Instruct field service, safety, new hire, and technical classes on Vertiv thermal management products and systems.
* Prepare and maintain classrooms, equipment, and lab areas.
* Conduct presentations and webinars.
* Model and enforce Vertiv safety guidelines at all times.
* Maintain above goal student satisfaction ratings.
* Schedule and facilitate training assessments.
* Maintain and enforce classroom conduct in accordance with published policies.
* Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses.
* Maintain classrooms and training equipment in good working condition.
* Maintain safety and test equipment proper working order and update tracking lists.
* Maintain tools, spare parts, and lab equipment in proper working order.
* Assist in technical training course material development.
* Participate in New Product Development (NPD) Activities.
* Assess training needs and certification requirements.
* Collaborate with Technical Support, Field Operations, and Engineering to develop training documentation, manuals, and content.
* Participate in on-site support in conjunction with Field Operations, Technical Support, or Engineering.
* Maintain training course materials.
* Review training materials for compliance with training requirements and ensure training material relevance according to schedule.
* Incorporate ECN, FCN, and Safety Bulletins into training in a timely manner.
* Coordinate with product subject matter experts from Field Operations, Technical Support, and/or Engineering to ensure training materials remain current with product updates and performance to ensure the latest information is being taught.
* Practice continuous improvement in all aspects of the job.
* Review and incorporate student feedback.
* Attend professional development training and conferences.
* Witness field services activities to ensure curriculum content is accurate and complete.
* Complete all administrative tasks accurately and in a timely manner.
* Turn in expense reports, trip reports, and timecards accurately and on time.
* Complete student grade cards accurately and on time.
* Order training supplies and materials to enhance instruction programs.

QUALIFICATIONS

Minimum Job Qualifications:

* Proficiency and knowledge of thermal management principles and field service required.
* Knowledge of electrical and electronic controls required.
* Excellent writing and verbal communication skills with an emphasis on presentation skills.
* Excellent organizational and time management skills.
* Possesses a positive attitude and flexibility in a rapidly changing environment.
* Detailed oriented and self-motivated with the ability to work without direct supervision.
* Proficient PC skills including all Microsoft OffApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjc1MjEzLjEwNTA4QHZlcnRpdmNvbXAuYXBsaXRyYWsuY29t

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Job Summary

Technical Instructor Thermal - Westerville

About the Job

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