Job Description
Position:
IT Support Specialist Tier 3
Location:
Columbus, OH
Job Id:
3918
# of Openings:
1
Position: IT Support Specialist Tier 3
Location: Columbus, OH (Hybrid)
Segment: Corporate
Position responsibilities include but are not limited to:
Install and configure (automate) computer hardware, software, network equipment, phone equipment, printers and mobile devices
Coordinate installation, licensing, record keeping, and setup with all necessary vendors and associates
Participate on projects including implementing new software, new hardware, or new policies, developing processes for each to reference in the future
Assist others within IT towards identifying solutions for end users, application issues or incidents.
Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally
Provide technical support for end user equipment via email, phone, and face-to-face including the use of remote administration tools
Write KB articles for others to reference
Develop or propose new ideas to automate, reduce errors, and otherwise streamline current processes to the benefit of the team or teams we support.
Qualifications:
Bachelor's degree in Computer Science (or related field) or five (5) years related experience.
Preferred CompTIA A+ Certification or equivalent
Up to 50% Offsite travel will be required for this position
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
High-energy, self-motivated, well-organized
Ability to effectively prioritize and execute tasks
Work cooperatively with other OTC associates; be a Team player
At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward.
For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs.
Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company.
Perks of Working with OTC Industrial Technologies:
As part of the OTC family, you'll enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, and vision care coverage and a 401(k) savings plan - Additionally, we offer paid time off, short-and long-term disability coverage, life insurance, tuition assistance, and Employee Assistance Program. You'll also experience exciting opportunities for professional and personal growth and recognition.
Apply for this Position
OTC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. OTC is a VEVRAA Federal Contractor—priority referral Protected Veterans requested.
