An Official Site of
Ohio.gov Logo
Skip to Main Content
For Job Seekers
Find a Job
Find a job in Ohio
[Headline] Top tools
[Headline] Featured Resources
[Headline] Find Resources Circle Carousel
Terms of Use
Career Profile Quiz
Find a Career Path
Find a Job Center
Find State of Ohio Jobs
Build Your Career
Build Your Career
[Headline] Top tools
[Headline] Top Resources
Career Preparation
Military Service
Restored Citizens
Golden Buckeyes
Planning for College
Resources
Practice Your Skills
Practice Your Skills
[Headline] Top tools
[Headline] Featured Resources
Career Skills
Job Search Skills
Career Path
Interview Skills
ApprenticeOhio Program Search
Learn About Benefits
Learn About Benefits
[Headline] Top Tools
[Headline] Top Articles
Child Support Work Requirements
Reemployment Services
Virtual Job Search Help
Trade Adjustment Assistance
SNAP/TANF Work Requirements
Vocational Program Requirements
Can Tax Credits Help Get You Hired?
BWC Information
Unemployment Claimants
For Employers
Login or Sign Up
Login or Sign Up
[Headline] Top tools
[Headline] Featured Resources
Resources For Employers
Resources For Employers
Hire a Veteran
Hiring People with Disabilities
Hiring Restored Citizens
Sponsor an Apprentice Program
Tax Benefits of Hiring from Target Groups
Ohio Business Gateway
Find Highly Skilled Employees
Get Workforce Data
Recruitment and Training Programs
BWC Information for Employers
Foreign Labor Certification
For Students
Explore Careers
Explore Careers
[Headline] Top Tools
[Headline] Featured Resources
Student's Home
Videos About Jobs
Student's Learning Kit
Learn About Career Types
What's Your Future Career?
S.T.E.M. is Cool!
K - 5th Grades
K - 5th Grades
[Headline] Top tools
[Headline] Featured Resources
[Headline] CTA
Career Awareness Learning Games
Career Awareness Videos
6th - 8th Grades
6th - 8th Grades
[Headline] Top Tools
[Headline] Featured Resources
Career Exploration Learning Games
Career Exploration Videos and Multimedia
Self Exploration
9th - 12th Grades
9th - 12th Grades
[Headline] Top Tools
Self Exploration
Career Exploration and Planning
Staff & Professionals
Staff & Professionals
[Headline] Top tools
[Headline] Featured Resources
Video & Multimedia
Teacher's Career Toolkit
Transition from High School
School District Toolkit
News & Events
News
News
All New Look for OMJ
Events
Events
Contact Us
Contact Us
[Side Bar Text] Contact Information
[Side Bar Text] Live Chat
[Link] Live Chat
Contact Instruction
[AuthTemplate:Form] OMJ Contact Form
Ohio Means Jobs | Ohio.gov
Label Translations
[Headline] Top tools
[Headline] Featured Resources
[LINK] View More Resouces
[LINK] Signup
Live Chat
Site Search
My Profile
Menu
Close
Live Chat
Search
Contact
Home
Search
Close
Search in our portal
Search
Home
Home
For Job Seekers
Find a Job
Build Your Career
Practice Your Skills
Learn About Benefits
Find a job in Ohio
[Headline] Top tools
[Headline] Featured Resources
[Headline] Find Resources Circle Carousel
Terms of Use
Career Profile Quiz
Find a Career Path
Find a Job Center
Find State of Ohio Jobs
Build Your Career
[Headline] Top tools
[Headline] Top Resources
Career Preparation
Military Service
Restored Citizens
Golden Buckeyes
Planning For College
Resources
Practice Your Skills
[Headline] Top tools
[Headline] Featured Resources
Career Skills
Job Search Skills
Career Path
Interview Skills
ApprenticeOhio Program Search
Learn About Benefits
[Headline] Top Tools
[Headline] Top Articles
Child Support Work Requirements
Reemployment Services
Virtual Job Search Help
Trade Adjustment Assistance
SNAP/TANF Work Requirements
Vocational Program Requirements
Can Tax Credits Help Get You Hired?
BWC Information
Unemployment Claimants
For Employers
Login or Sign Up
Resources For Employers
For Students
Explore Careers
K - 5th Grades
6th - 8th Grades
9th - 12th Grades
Staff & Professionals
CTAs
CTAs
Student's Home
Videos About Jobs
Student's Learning Kit
Learn About Career Types
What's Your Future Career?
S.T.E.M. is Cool!
CTAs
Career Awareness Learning Games
Career Awareness Videos
Resources (Temporary)
CTAs
Career Exploration Learning Games
Career Exploration Videos and Multimedia
Self Exploration
CTAs
Self Exploration
Career Exploration and Planning
CTAs
Video & Multimedia
Teacher's Career Toolkit
Transition from High School
School District Toolkit
News & Events
News
Events
Contact Us
Help Center
Your Profile
Finding a Job
Your Benefits
Education
Common Questions
Long Text Translations
Search
Search Jobs
Search WorkKeys
®
Enter Job Title
Enter Keywords
in
Enter Job Location
Enter State
State
AL
AK
AZ
AR
AS
CA
CO
CT
DE
DC
FL
GA
GU
HI
ID
IL
IN
IA
KS
KY
LA
ME
MD
MA
MI
MN
MS
MO
MT
NE
NV
NH
NJ
NM
NY
NC
ND
OH
OK
OR
PA
PR
RI
SC
SD
TN
TX
UT
VT
VI
VA
WA
WV
WI
WY
FM
MP
Search Jobs
Search WorkKeys
®
Specialist- Clinical Services Job in Cincinnati, Ohio US
Specialist- Clinical Services
UC HEALTH LLC
-
Cincinnati, OH
Posted:
4/18/2024
- Expires:
5/18/2024
Job ID: 272500062
Report this job
Apply Now
I have already applied
Save to My Profile
Email
Print
Job Description
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
This position will serve as an ambassador of care for patients both before and after a patient visit. The position will work as a resource to help support clinics and providers. The expectation from this position is that it will support and assist in departmental workflows, processes, and procedures to maintain departmental consistency and ensure patient satisfaction throughout the clinic.Minimum Required: High School Diploma or GED. Preferred: Associates Degree. | Minimum Required: 2 Years equivalent experience. Preferred: 3 - 5 Years equivalent experience.
Required Skills and Knowledge: Excellent customer service skills. Ability to multitask and work independently. Excellent interpersonal skills. Ability to train others as needed.PATIENT POPULATION - (CLINICAL ONLY)
Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect.
Administration:
Answer telephone and direct to correct person if needed.
Manage Outlook Calendar for providers within the clinic
Communicate with patients via phone and in person regarding scheduling related matters.
Manage office incoming mail
Prepare charts/Obtain records for upcoming clinic
Prepare FMLA/Disability paperwork per provider direction.
Point of contact for ordering supplies and inventory control within the clinic.
Training of new employees/internal transfers when needed.
Scheduling:
Schedule and coordinate patient services; this includes appointments, surgeries, tests, and other procedures as needed.
Manage O.R. block time with providers Outlook calendar if applicable based on department guidelines.
Conduct pre-visit screenings.
Document and communicate cancellations and time changes
Help review daily schedules as needed and make leadership aware if changes are needed or discrepancies are identified.
Liaison between staff and procedural areas for scheduling needs.
Data Management:
Assist providers in documenting notes, in doing orders, and prescriptions by setting up the provider in the Electronic Medical Record (EMR).
All documents, prescriptions, and orders will be pended to the provider to review, edit, and sign off on as appropriate.
Maintain the system to track forms for patients, date the forms upon arrival, and pull forms as needed.
Track, obtain, and follow up on any documentation that is missing information or requires additional signatures.
Performs audits on patient records/registration for insurance billing and compliance.
Pre-Visit Planning, Preparation, and Registration:
Verify complete and accurate patient information during registration as well as collect co-pay.
Relay exam preparation instructions as needed.
Place reminder calls for already scheduled patients and note any cancellations to open up additional clinic spots for incoming requests.
Create EPIC accounts for patients.
Complete any required documentation.
Perform pre-authorizations and pre-certifications when needed.
Registration, pre-registration, greeting, and sign in of patients.
Other Duties as assigned
PATIENT POPULATION - (CLINICAL ONLY)
Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect.
Administration:
Answer telephone and direct to correct person if needed.
Manage Outlook Calendar for providers within the clinic
Communicate with patients via phone and in person regarding scheduling related matters.
Manage office incoming mail
Prepare charts/Obtain records for upcoming clinic
Prepare FMLA/Disability paperwork per provider direction.
Point of contact for ordering supplies and inventory control within the clinic.
Training of new employees/internal transfers when needed.
Scheduling:
Schedule and coordinate patient services; this includes appointments, surgeries, tests, and other procedures as needed.
Manage O.R. block time with providers Outlook calendar if applicable based on department guidelines.
Conduct pre-visit screenings.
Document and communicate cancellations and time changes
Help review daily schedules as needed and make leadership aware if changes are needed or discrepancies are identified.
Liaison between staff and procedural areas for scheduling needs.
Data Management:
Assist providers in documenting notes, in doing orders, and prescriptions by setting up the provider in the Electronic Medical Record (EMR).
All documents, prescriptions, and orders will be pended to the provider to review, edit, and sign off on as appropriate.
Maintain the system to track forms for patients, date the forms upon arrival, and pull forms as needed.
Track, obtain, and follow up on any documentation that is missing information or requires additional signatures.
Performs audits on patient records/registration for insurance billing and compliance.
Pre-Visit Planning, Preparation, and Registration:
Verify complete and accurate patient information during registration as well as collect co-pay.
Relay exam preparation instructions as needed.
Place reminder calls for already scheduled patients and note any cancellations to open up additional clinic spots for incoming requests.
Create EPIC accounts for patients.
Complete any required documentation.
Perform pre-authorizations and pre-certifications when needed.
Registration, pre-registration, greeting, and sign in of patients.
Other Duties as assigned
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
See all jobs from this company
Job Summary
Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Sun, Mon, Tue, Wed, Thu, Fri, Sat
Job Reference Code
12951
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®
Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4
Workplace Documentation: 4