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Billing Operations Specialist Job in Cleveland, Ohio US

Billing Operations Specialist

Informa Support Services, Inc - Cleveland, OH

Posted: 4/18/2024 - Expires: 7/17/2024

Job ID: 272529331

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Job Description

Company Description
Informa is a leading international events, intelligence and scholarly research group.

Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions.

Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.
Job Description
The purpose of the Billing Specialist - Accounts Receivable role is to generate invoices; review contracts & letter of agreements; determine revenue recognition & deferred revenue for the various companies supported by the shared service office. You must ensure that all duties are carried out in line with company policies and within set time limits while providing an excellent level of service to all Informa customers and staff.

This role requires excellent communication, meticulous attention to detail and practical skills and will also involve interfacing with the following teams/suppliers: Management Team, Order to Cash (O2C) Teams, Record to Report (R2R) Teams, Business Teams, External Suppliers/Customers and Shared Service Center Colleagues.

The Billing Specialist is expected to assume the following key responsibilities:

Execute the billing procedures as outlined for the various businesses & maintain quality control
Ensure that revenue recognition is following Informa Group Policy
Maintain special invoicing requirements by client
Match support documentation with the invoices prior to sending to the client
Perform daily reconciliation of revenue sources
Monitor and reconcile the Deferred revenue account
Assist or prepare the Unbilled Services revenue accrual
Problem solve client issues by researching accounts and finding supporting documentation
Assist with month-end account reconciliations
Relationship building with client base, Informa entities, management, sales and logistics staff
Occasional overtime and the ability to perform other duties as required by business needs

Qualifications
Must have 2 years of Accounts Receivable experience
Thorough knowledge and understanding of Accounts Receivable processes within specific area of expertise.
Preferred candidate will have experience with contract review & maintenance
Excellent account reconciliation skills
A thorough knowledge of SAP (preferable but not required)
Good communication skills with the ability to build strong relationships with key contacts
Proficient skills in Excel, Word and Outlook are essential
Maintain attention to detail and remain approachable whilst working under pressure
Skillful in the use of internal systems
Act with integrity, tact and diplomacy
Ability to complete a variety of related tasks and pro-actively solve problems
Excellent Customer Service skills
Organized and able to meet deadlines
Ability to be flexible within role
Confident and highly motivated
High School Diploma or equivalent
Advanced skill in the Microsoft Office Suite

Additional Information
The pay range for this position is $17-20 / hour depending on experience.

About Informa:

Informa is a leading business intelligence, academic publishing, knowledge and events group.We help customers in hundreds of professional, commercial and academic communities connect and learn, and create and provide access to content and intelligence so they can work smarter and make better decisions faster.

Why work at Informa:

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomesall types of candidates.We are alsoflexiblewithdifferent working patternsandprioritises promotions internally. Our benefits include:

Learning and development plan to assist with your career development
15 days PTO plus 10national holidays, 4 days for volunteering and a day off for your birthday!
Competitive Benefits with 401k match
Paid parental leave
Commuters benefit
Work with a high quality of specialist products and service
Bright and friendly staff who are all "expert's experts" and additional training and development for helping you achieve your career aspiration
Employee Stock Purchase Program- become a shareholder
Regular social events and networking opportunities

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

All your information will be kept confidential according to EEO guidelines.

This post will expire on 04/26/2024

Informa is committed to equal employment opportunity for all employees and applicants for employment without regard to age, colour, creed, disability status, gender, national origin, race, religion, sexual orientation or veteran status, or any other legally protected status.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
79060788
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 5

Workplace Documentation: 5