Doug Shults Tel: 617-792-3801 Email: djshults@gmail.com Address: 44 Beacon Street, Chelsea MA 02150
Experience
PRODUCT MANAGER, COPYRIGHT CLEARANCE CENTER BOSTON, MA MARCH 2019 - CURRENT ‣ Manage and lead the product development, communications, and sales process for a B2B search and personalization platform ‣ Work collaboratively across timezones to effectively coordinate and manage front end development and platform engineering teams ‣ Develop and present a roadmap strategy, internal and external documentation, product demos, user experience validation, and support and legal documentation ‣ Coordinate across the engineering release train to plan for platform-dependent interdependencies for search, personalization, ontology management, and software as a service engagements ‣ Participate in CCC Labs and the Product Steering Committee to assess, stay current, and champion new technology and business strategy for product development initiatives ‣ Manage client relationships by providing and soliciting roadmap reviews, user acceptance testing, and external UX task-based testing
TECHNICAL PRODUCT MANAGER, STERLING WOODS GROUP, WATERTOWN, MA JUNE 2018 - DEC. 2018 ‣ Demonstrated the application to prospects and tailored to their company needs. ‣ Increased sales adoption while providing solutions to address client obstacles during the sales cycle. ‣ Analyzed business needs with prospects and define software requirements to meet objectives. ‣ Acted as the solution expert to demonstrate software value to prospects. ‣ Trained customers on advanced features through screen share apps, in person, and via phone. ‣ Collected, analyzed and reported client requirements to inform application design and UX. ‣ Executed the product vision and roadmap for subscription-based e-commerce, paywall platform. ‣ Developed a maintenance releases schedule and customer service pipeline (product lifecycle). ‣ Managed team sprints and built consensus across business development and delivery teams. ‣ Gathered requirements and delivered technical specifications for SaaS product customizations. ‣ Strategized with the development team to create a pattern library for core product features.
DIRECTOR OF DEVELOPMENT, OGILVY CAMBRIDGE, KENDALL SQUARE, MA JUNE 2014 - JUNE 2018 ‣ Collaborated with executive team on new business and acted as a client-facing technical leader.
‣ Worked with executive team and engineering to define technical specifications and provide upstream estimates and scopes of work. ‣
Increased engineering throughput by 50% with a reusable pattern library, automation of development tasks, and modern deployment operations. ‣
Streamlined interactive projects using scrum methodologies to build consensus and refine scope. ‣
Deployed Drupal and WordPress web applications. ‣ Managed the execution and technology decisions for integrated digital marketing campaigns.
‣ Measured engagement with Google Analytics and Google Tag Manager. SOLUTIONS CONSULTANT, DSCO, LLC, BOSTON, MA — DECEMBER 2009- JUNE 2015 ‣
Managed consulting practice for 2+ years. ‣ Provided web development and technical consulting to digital agencies
