Job Description
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope.
In this position, the Technical Sales Specialist (TSS) will provide full support in the field for sales in regards to the connectivity suite. Within this integral position, you will drive sales growth and promote client retention through a collaborative effort with field sales representatives by positioning the company's growing technology solutions portfolio with customers and prospects. The TSS will also act as the voice of the customer by listening to needs for product enhancements and providing critical feedback to the Product Marketing and Development teams within the organization.
This is a remote position, supporting the North Region.
Become the expert on our technology portfolio and provide consultative support to ensure optimal placement and utilization of our solutions.
Develop a consultative and advisory relationship with key customers for their information technology needs.
Work with IT and Sales teams to improve internal processes and drive growth of Lab and IT revenuethrough the use ofour technology solutions.
Resource for Sales and is responsible for training the sales team both in the field and in formal settings (sales meetings,etc)
Involved with sales strategy for the BU and ensure involvement with large opportunities,i.e.IPA's, PHO's, MSO's
Works closely with local IT to investigate specific VOC issues and resolution
Follows up with sold account to ensure proper utilization of revenue growth in the account with an emphasis on promoting electronic orders
Required WorkExperience:
3-5 years of successful sales experience or technical experience
Skills:
Strong planning and organizational skills
Demonstrated effectiveness in conveying information both in writing and verbally.
Able to demonstrate solid communication skills, both oral and written.
strong customer orientation ability to use basic selling skills and techniques.
Solid PC skills including Microsoft Software.
Education:
Bachelor's Degree
Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
