Job Description
Position:
Mortgage Servicing Specialist
Location:
Columbus, OH
Job Id:
667
# of Openings:
1
Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity.
Position Summary:
The Mortgage Servicing Specialist is the individual that performs all servicing functions relative to first mortgage, including but not limited to notifications, collections, accounting and tax preparation, monitoring and payment of escrow accounts, annual escrow analysis, payment and logging of first mortgage bills, and performs general office duties for the department.
What you will do:
Sets up Mortgage Loan files for entry into Telhio Servicing Platform:
Funds New Mortgage Loan in Core System.
Review servicing package for accuracy to complete maintenance in DNA.
Sends RESPA required disclosures along with Welcome Letter and ACH form.
Ensures that loans meet requirements sufficient in force for Hazard/Flood coverage.
Services 1st Mortgage Loans.
Handles all 1st Mortgage calls, emails, and mail.
Process non-cash transactions, payment receipts and disbursements.
Research and process corrections and reworks.
Monitors ARM rate changes and generates notifications.
Collections:
Contacts member and/or agent when insurance is going to lapse, to rectify the situation.
Responsible for placing "Forced Placed Insurance" when necessary.
Advises Asset Protection of delinquent property taxes.
Process PMI cancellation upon Asset Protection and member requests when applicable.
Escrow Analysis, Preparation and Delivery:
Monitors and process escrow account disbursements for Hazard Insurance, Property Taxes and Private Mortgage Insurance. Performs annual escrow analysis, preparation and delivery.
Create and cancel escrow accounts upon member request per policy guidelines.
Sends annual PMI letters to all applicable members and notifies them of cancellation of PMI insurance when below 78% LTV.
Accounting and General Ledgering:
Process non-cash transactions, payment receipts and disbursements.
Processes payoff request and forwards to Sales.
Processes paid out loans and final documentation.
Balances MPP reports and orders funding for Investors.
Analytics and Reporting:
Perform yearly escrow analysis.
Stays current on all REGs.
Completes all required training and classes.
What you will need:
1-3 Years of Mortgage Servicing Experience
1-3 years experience in accounting (General Ledgers and Account Payables)
Knowledge of AUS (Automated Underwriting System)
Knowledge of Mortgage Products & Services
Must have some experience with ACH Transactions/ Postings
Experience with FHA & VA Loan Preferred
Knowledge of Process Procedures
Must be able to communicate effective and correctly, and to present a positive and professional image, both verbally and in writing.
Must be able to handle multiple projects and tasks and meet deadlines regularly.
Must be organize and prioritize work assignments with minimal supervision.
Analytical thought process
Ability to work in a fast-paced environment
Willing to work some overtime some weekends required.
High School graduate or G.E.D.
Telhio applicants must be able to pass a background check including: Credit, Drug Screen, Bondability, & Criminal Background
Must have a valid/unexpired driver's license
What you will earn:
Competitive salary
Opportunity to earn incentive and bonus
Benefits: several medical plan options, dental, free vision, free life and free disability insurance
Additional financial incentive programs for employees enrolled in our insurance
6% matching and immediately vested 401(k) plan
Generous schedule for 14 paid holidays, vacation and personal time for a healthy work-life balance
Opportunity for personal career growth, continued education and mentorship programs
Volunteer opportunities impacting the local community
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; standing; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. Must drive occasionally.
This is a Non-Collective Bargaining Unit
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Telhio is an Equal Opportunity Employer
