RTP Support Engineer

Western Alliance Bank - Grove City, OH

Posted: 4/22/2024 - Expires: 7/21/2024

Job ID: 272664036

Report this job

Apply Now

Save to My Profile

Job Description

Job Title:
RTP Support Engineer

Location:
OH - Columbus

What you'll do:
As the RTP Support Engineer, you will work closely with business partners, vendors, and colleagues to support payment solutions for Western Alliance Bank. In this position you will work to mature the tools and practices used by the Application Support team.

What we are looking for:

Duties & Responsibilities

Support the bank's payment solutions including in house developed components and 3rd party systems.
Manage releases for internal platforms.
Lead and train team mates on current and upcoming technologies.
Install, configure, administer, design, build, test, troubleshoot, and maintain simple to complex applications
Support solution delivery lifecycle including detailing features, collaborating with developers, vendors, implementation team, supporting testing efforts, facilitating business testing, and managing deployment efforts
Review current documentation for the applications and update as appropriate
Collaborate closely with the wider technology teams to coordinate interdependencies and resolve issues and understand any overlap of teams and applications
Assist in training of new users, and growing the MuleSoft skills set across the whole organization
Stay up to date with the latest MuleSoft feature releases and provide recommendations to drive greater efficiencies

Requirements

Bachelor's degree or relevant equivalent experience is required.
3+ years of Mulesoft developer/support experience
6+ years of experience in IT
Minimum 4 years' experience in application support, professional services, and/or QA
Good analytical, communication, facilitation/organizational skills
3+ years' experience working with MS-SQL or other databases
Good knowledge of the Software Development Life Cycle
Good understanding of Change Management processes
Good understanding of Incident Management processes, including Root Cause Analysis processes and documentation
MS Azure and other cloud experience preferred
Familiar with Agile methodologies and Project Management processes
Software Development and/or implementation experience preferred
1-2 years of experience writing functional and/or technical requirements for software implementations

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email recruiter@westernalliancebank.com or call (602) 797-3662.

See all jobs from this company

Job Summary

Employment Type:: Full Time Employee
Job type:: Federal Contractor
Skill Based Partner:: No
Education Level:: Bachelor's degree
Work Days:: Mon, Tue, Wed, Thu, Fri
Job Reference Code: 79123590
Salary: N/A
Licenses / Certifications:: N/A; Applied Math: 6; Graphic Literacy: 6; Workplace Documentation: 5

Search

RTP Support Engineer

Western Alliance Bank - Grove City, OH

Job Description

Job Summary