S-1406-9

Job Title: Financial Counselor – OMJST

NO NIGHTS NO WEEKENDS NO HOLIDAYS

Worksite Location: Massillon, OH 44646

Number of Openings: 1

APPLY DIRECT to Lifecare Family Health & Dental:

Email: hr@lifecarefhdc.org

Please mention OhioMeansJobs Stark or Tuscarawas when applying to this employer.

Attendance at HIPAA and compliance educational programs is a requirement of employment.

SUMMARY:

The Financial Counselor provides support to patients in need of financial assistance and completion of all required forms and applications.  Also informs patients of financial responsibility when eligible for reduced rates.

DUTIES AND RESPONSIBILITIES:

1. Serves as “new patient” initial facilitator.
2. Conducts reduced rate appointments for indigent and underinsured patients.
3. Coordinates the provision of services provided to the patient/client including scheduling appointments in the EHR.
4. Works with all Departments to assure integration of financial counseling into the clinical care areas.
5. Call uninsured or underinsured patients who may qualify for health benefits to discuss possible benefit options and to offer assistance where needed.
6. Works as a resource to other clinic staff.
7. Cross-Trains in other areas of office procedures.
8. Attends training / seminars necessary to stay current with eligibility guidelines.
9. Travels when necessary to meet operational needs.
10. Maintains strictest confidentiality in regard to business, patient and employee information.
11. Performs miscellaneous job-related duties as assigned.

MINIMUM JOB REQUIREMENTS:

1. High school diploma or equivalent, associate degree preferred.
2. Prior experience with sliding scale services or collections experience in a hospital, physician’s office or clinic preferred.
3. A working knowledge of income verification and calculation of eligibility for reduced rates
4. A valid Ohio Driver’s License and auto insurance with an acceptable driving record. Reliable transportation.
5. Possess a strong desire to carry out and promote the mission and vision of Lifecare.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Possesses knowledge and understanding regarding healthcare services on sliding fee scales
• Ability to Annualize wage information for eligibility determination.
• Possesses knowledge of basic computer programs (Microsoft Office Suite)
• Knowledge in payment or medical collections.
• Strong interpersonal skills.
• Ability to recognize areas for improvement and ability to problem solve.
• Ability to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols.
• Basic understanding of HIPAA rules and regulations.
• Effective oral and written communication skills.
• Ability to work with persons from a wide diversity of social, ethnic and economic backgrounds is necessary.
• Ability to distinguish letters and symbols as well as the ability to utilize telephones, computer terminals, fax machines, and copiers is required.
• Must have reliable transportation.

CONDITIONS OF EMPLOYMENT:

• Must be willing to submit to post offer, pre-employment physical examination/medical history check if requested.
• May be required to submit to annual TB and rubella screening.
• CCC will provide Hepatitis A/B vaccinations; candidate may decline vaccinations in writing or may provide record of vaccination from previous employer.
• A pre-employment background investigation may be required.
• BLS certification within 90 days of employment.

Available Benefits:

• Health Insurance
• Dental Insurance
• Paid Holidays
• Sick Leave
• 401K
• Retirement Plan other than 401K

Pre-employment Testing:

• Criminal Background Check
• Driving Record Check
• Drug Testing
• Reference Check

Wage: $15.75/hour

OMJ Staff Contact: RC3