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Payroll Specialist Job in Lakewood, Ohio US
Payroll Specialist
GLOBAL PAYMENT HOLDING COMPANY
-
Lakewood, OH
Posted:
4/29/2024
- Expires:
7/28/2024
Job ID: 272882039
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Job Description
Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.
Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.
Job Summary
We are looking for payroll support professionals who are excited to provide our clients with financial technology software and solutions that help businesses grow - all with a superior customer service experience.
In this role, you'll introduce clients to new payroll products and services and help them learn how to customize and maximize them to meet their business needs. You'll help guide them through problems and serve as a liaison between users and product developers.
Heartland is dedicated to personal and professional development and helping our team members learn new skills and grow with the company. We offer competitive compensation and benefits packages, along with incentives and a culture of inclusion and camaraderie.
Duties
Maintain base of payroll clients and provide exceptional customer service to them via phone and email
Interact with clients to obtain payroll data and accurately enter data for processing
Meet deadlines and respond quickly to inquiries, even during times of high volume
Learn and maintain a working knowledge of Heartland Payroll Software and other products.
Assist clients with reports, problems, or other issues
Reach out to clients regarding new products and services
Develop relationships with other departments to ensure a positive customer experience
Job Requirements
High school diploma or equivalent
At least 1 year of work experience, preferably in customer-facing role
Reliable, responsible, detail-oriented, and professional
Excellent communication skills, especially via email and phone
Team-oriented, adaptable, flexible, collaborative, able to resolve conflicts
Proactive problem solver and critical thinker
Proficient in Google Suite
Accurate and fast data entry and typing skills
Ability to multitask
Heartland is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture.
Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process. For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at 1.706.644.8747 or 1.877.644.8747 or email at
PayandBenefits@tsys.com
EOE/Minorities/Females/Vet/Disability
TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics.
See all jobs from this company
Job Summary
Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
77021230_2
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®
Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 5
Workplace Documentation: 4