Job Title: Executive Assistant 

Full-time

POSITION SUMMARY

Association Executive Assistant and Communications role is a multifaceted position that combines administrative support for the General Manager with responsibilities related to communications and community outreach. This position plays a crucial role in facilitating efficient operations, maintaining effective communication channels, and fostering positive relationships with residents, board members, and the community.

KEY RESPONSIBILITIES

·         Develop and execute communication strategies to effectively engage residents, promote community                    events, and disseminate information about HOA initiatives, policies, and programs.

·         Manage communication channels, including the HOA website, newsletters, and email distribution lists.

·         Create content for communications materials, such as newsletters, flyers, brochures, and digital signage,            ensuring accuracy, consistency, and adherence to branding guidelines.

·         Respond to inquiries and concerns from residents, providing information, assistance, and referrals as                  needed.

·         Provide administrative support to the General Manager, including managing schedules, arranging                          meetings, and handling correspondence.

·         Prepare and distribute agendas, minutes, and other materials for board meetings, committee meetings,              and community events.

·         Cultivate positive relationships with residents, board members, committee members, and other                            stakeholders through regular communication and engagement initiatives.

·         Collaborate with committees and volunteers to develop and implement community enhancement                          projects, social activities, and volunteer opportunities.

·         Being trained in and using applicable management software programs utilized for the Association.

·         Performing other duties as assigned.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

·         Bachelor's degree and/or 3+ years’ experience in communications, public relations, business                                 administration, or a related field.

·         Previous experience in executive support, communications, or community relations, preferably in a                      homeowners' association, nonprofit organization, or similar environment.

·         Excellent written and verbal communication skills, with the ability to communicate effectively with                        diverse audiences and stakeholders.

·         Strong organizational and project management skills, with the ability to prioritize tasks, meet deadlines,              and manage multiple projects simultaneously.

·         Proficiency in Microsoft Office Suite, website content management systems, and email marketing tools.

·         Creative thinking and problem-solving abilities, with a proactive and collaborative approach to achieving              goals and objectives.

·         Knowledge of HOA governance, policies, and procedures is a plus.

·         Commitment to maintaining confidentiality, professionalism, and integrity in all interactions and                            communications.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Please email resume to OMJKnox.jfs.ohio.gov