Job Description
Responsible for the management, leadership, and coordination of all activities associated with revenue cycle systems and reports. Interacts with vendors, consultants and other departments to ensure efficient and effective use of the financial and revenue cycle systems. Provides direction to one or more Revenue Cycle support teams, as well as, project leadership as it relates to the various revenue cycle systems. Responsible for all the daily activities associated with the Systems/Reports area. Provides instruction and training of staff. Sets expectations, manages performance, rewards, coaches, provides feedback and performs yearly evaluations of each member of the team.Minimum Required: Bachelor's Degree in Business or Management ? Preferred: Master's Degree ? *Bachelor?s Degree combination of education | N/A | Minimum Required: 3 - 5 Years equivalent experience ? Preferred: 6 - 10 Years equivalent experienceLeadership - 30% Establishes the direction and influences the staff to follow the direction through effective decision-making, planning, and problem solving. Creates a high energy climate and influence others to follow direction Remains poised and confident in demanding situations Takes ownership and responsibility for decisions, deals with ambiguity and stays on task. Demonstrates a strong commitment to customer service. Organizing - 20% Allocates and configures resources to accomplish the preferred goals and objectives established in the planning process in an optimum fashion. Maintains employee performance documentation and employee time records. Maintains unit operations with consideration to corporate compliance, cost containment, employee relations, and quality customer service Project Management - 20% Develops or assists in the completion of project charters, with appropriate details for size of the project, assigns and monitors tasks to the team members. Provides effective project coordination with vendors, consultants, staff, systems, and users, provides staff and resource project plan estimates. Provides accurate and timely individual and project status reports. Gathers updates of project status weekly and ensures timely resolution of project issues. System definition - 15% Oversees the maintenance of the revenue Cycle support systems to insure compliant setup Effectively coordinates and facilitates user interaction with Systems and IS to define and validate system requirements Oversees the maintenance of the Revenue Cycle Support systems to insure compliant setup Effectively coordinates and facilitates user interaction with Systems and IS to define and validate system requirements Manages and/or performs the development of clear and complete functional applications and/or technical specifications Attends meetings within the departments that affect staff work, payer changes and system changes Coordinates the development of appropriate contingency plans for hardware/software processes Management of System and Report Activities - 10% Encourages and displays actions that result in highest client satisfaction Provides effective coordination with vendors, consultants, users, IS&T and systems staff Provides effective direction to one or more application system teams Ensures that change management procedures are followed Ensures that project plans are followed and updated Maintains quality process and review of team members output Coordinates and directs meetings between departments Responsible for interviews, hires, and performance evaluation of associates within the unit Communicates performance expectations and actively mentors personnel for success System Development and Support - 5% Oversees the execution of requested Revenue Cycle reports Manages or performs the development and documentation of alternative solutions to systems issues and problems Manages the development of databases according to standards Possesses detail knowledge of the applications and/or systems that are implemented and supported within their team so that the individual can give guidance, set direction, and support as needed Provides input to system reports, including updates that occur within the department | Review the physical demands and assign an overall average percentage of time this position performs these activities. These physical demands will not be listed or rated on the annual performance appraisal. Climbing:Ascending or descending stairs, ladders, ramps, etc, using feet and legs and /or hands and arms - 0% Stooping:Bending body downward and forward by bending spine at the waist - 0% Kneeling:Bending legs at knees to come to a rest on knee or knees - 0% Reaching:Extending hand(s) and arm(s) in any direction - 0% Standing: Remaining upright on the feet, particularly for sustained periods of time - 10% Walking:Moving about on foot to accomplish tasks - 100% Pushing 0-10 lbs:Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pushing 11-20 lbs: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pushing 21-50 lbs: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pushing 51 lbs or more: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pulling: Use of upper extremities to exert force in order to drag, haul or tug objects in a sustained motion - 0% Lifting 0-10 lbs: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 0% Lifting 11-20 lbs: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 0% Lifting 21-50 lbs: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 0% Lifting 51 lbs or more: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 0% Carrying 0-10 lbs: Holding and moving/transporting an object about - 0% Carrying 11-20 lbs: Holding and moving/transporting an object about - 0% Carrying 21-50 lbs: Holding and moving/transporting an object about - 0% Carrying 51 lbs or more: Holding and moving/transporting an object about - 0% Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm, as in handling - 75% Feeling: Perceiving attributes of objects such as size, shape, temperature or texture by touching with skin, particularly that of (using) fingertips - 100% Talking: Expressing or exchanging ideas by means of the spoken word - must convey detailed or spoken instructions to others accurately, loudly or quickly - 100% Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication - 100% Seeing: The process of perceiving objects by use of the eyes to perform an activity - visual acuity requirements include ability to discern position of object(s), shape of object(s), color, depth perception or visual inspection - 100%Leadership - 30% Establishes the direction and influences the staff to follow the direction through effective decision-making, planning, and problem solving. Creates a high energy climate and influence others to follow direction Remains poised and confident in demanding situations Takes ownership and responsibility for decisions, deals with ambiguity and stays on task. Demonstrates a strong commitment to customer service. Organizing - 20% Allocates and configures resources to accomplish the preferred goals and objectives established in the planning process in an optimum fashion. Maintains employee performance documentation and employee time records. Maintains unit operations with consideration to corporate compliance, cost containment, employee relations, and quality customer service Project Management - 20% Develops or assists in the completion of project charters, with appropriate details for size of the project, assigns and monitors tasks to the team members. Provides effective project coordination with vendors, consultants, staff, systems, and users, provides staff and resource project plan estimates. Provides accurate and timely individual and project status reports. Gathers updates of project status weekly and ensures timely resolution of project issues. System definition - 15% Oversees the maintenance of the revenue Cycle support systems to insure compliant setup Effectively coordinates and facilitates user interaction with Systems and IS to define and validate system requirements Oversees the maintenance of the Revenue Cycle Support systems to insure compliant setup Effectively coordinates and facilitates user interaction with Systems and IS to define and validate system requirements Manages and/or performs the development of clear and complete functional applications and/or technical specifications Attends meetings within the departments that affect staff work, payer changes and system changes Coordinates the development of appropriate contingency plans for hardware/software processes Management of System and Report Activities - 10% Encourages and displays actions that result in highest client satisfaction Provides effective coordination with vendors, consultants, users, IS&T and systems staff Provides effective direction to one or more application system teams Ensures that change management procedures are followed Ensures that project plans are followed and updated Maintains quality process and review of team members output Coordinates and directs meetings between departments Responsible for interviews, hires, and performance evaluation of associates within the unit Communicates performance expectations and actively mentors personnel for success System Development and Support - 5% Oversees the execution of requested Revenue Cycle reports Manages or performs the development and documentation of alternative solutions to systems issues and problems Manages the development of databases according to standards Possesses detail knowledge of the applications and/or systems that are implemented and supported within their team so that the individual can give guidance, set direction, and support as needed Provides input to system reports, including updates that occur within the department | Review the physical demands and assign an overall average percentage of time this position performs these activities. These physical demands will not be listed or rated on the annual performance appraisal. Climbing:Ascending or descending stairs, ladders, ramps, etc, using feet and legs and /or hands and arms - 0% Stooping:Bending body downward and forward by bending spine at the waist - 0% Kneeling:Bending legs at knees to come to a rest on knee or knees - 0% Reaching:Extending hand(s) and arm(s) in any direction - 0% Standing: Remaining upright on the feet, particularly for sustained periods of time - 10% Walking:Moving about on foot to accomplish tasks - 100% Pushing 0-10 lbs:Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pushing 11-20 lbs: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pushing 21-50 lbs: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pushing 51 lbs or more: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pulling: Use of upper extremities to exert force in order to drag, haul or tug objects in a sustained motion - 0% Lifting 0-10 lbs: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 0% Lifting 11-20 lbs: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 0% Lifting 21-50 lbs: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 0% Lifting 51 lbs or more: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 0% Carrying 0-10 lbs: Holding and moving/transporting an object about - 0% Carrying 11-20 lbs: Holding and moving/transporting an object about - 0% Carrying 21-50 lbs: Holding and moving/transporting an object about - 0% Carrying 51 lbs or more: Holding and moving/transporting an object about - 0% Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm, as in handling - 75% Feeling: Perceiving attributes of objects such as size, shape, temperature or texture by touching with skin, particularly that of (using) fingertips - 100% Talking: Expressing or exchanging ideas by means of the spoken word - must convey detailed or spoken instructions to others accurately, loudly or quickly - 100% Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication - 100% Seeing: The process of perceiving objects by use of the eyes to perform an activity - visual acuity requirements include ability to discern position of object(s), shape of object(s), color, depth perception or visual inspection - 100%
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
