Job Description
Your Opportunity as Retail Operations Manager (US Retail Sales Team)
In this role you will be responsible for managing retail operations function for our retail business including select grocery accounts by providing oversight / management of our services provider and communication with the JM Smucker Sales team and the Sr. Manager, Retail Operations. You will provide training and oversight to the Sales Representatives to our broker partners. You will coordinate monthly business reviews to review results, drive improvement against goals, communicate priorities, and train/develop third party personnel.
Location: Working Remote within the Continental US
Work Arrangements:
In this role you will:
Execute a regular schedule of field work with Sales Representatives to reinforce audit guidelines and develop knowledge base of the Walmart stores and business practices
Works with National Account Managers and Directors to identify item opportunities that drive incremental sales
Assist the Sr. Manager with Retail Excellence communications and implementation
Provide retail analytics to support new item speed to shelf, base distribution maintenance and item conversion success
Be responsible for out of stock (OOS)/distribution voids corrections, selling of incremental secondary displays, deliver established annual sales targets and drive perfect store in store compliance
The Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
What we are looking for:
Minimum Requirements:
Bachelor's degree
3+years of Sales Management experience
Experience working within the Consumer Packaged Goods (CPG) Industry
Strong Analytical skills, including data analytics
Knowledge of core product strategies and competitive intelligence
Proven and effective communication skills (written and verbal)
Additional skills and experience that we think would make someone successful in this role:
Bachelor's degree in Business Administration, Marketing or MBA
Previous Broker Management experience
Food industry experience
Experience in managing teams and leveraging team member competencies
Learn more about working at Smucker:
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The J. M. Smucker Company (the “Company”) is an Equal Opportunity Employer. No person will be discriminated against in hiring or in any other aspect of their employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law.
