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Marketing Administrator, Ecomm Customer Ops Job in Cleveland, Ohio US
Monster
 
 
 
 

Job Summary

Company
The Sherwin-Williams Company
Location
Cleveland, OH
Industries
Government and Military
Job Type
Full Time
Employee
Years of Experience
Less than 1 Year
Salary
$55,359.00 - $68,650.00 /year
Job Reference Code
83020782

Marketing Administrator, Ecomm Customer Ops

About the Job

This position is responsible for supporting customers that use procurement systems to transact with Sherwin-Williams. Other internal teams that are supported include National Accounts, Finance, and the sales organization.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships

CORE RESPONSIBILITY


Monitoring daily inbound and outbound orders
Oversee customer's procurement operations
Problem resolution regarding online orders and invoices
Work directly with customers to maintain electronic transacting and daily processes
Support and maintain the account growth of key customers
Support the on-boarding of new customers
Updating store numbers, and account activation as needed
Assist with monthly reporting
Ensure processes of invoicing are done timely and accurate
Communicate with internal and external stakeholders

FORMAL EDUCATION:

Preferred:


Currently enrolled or possessing a Bachelor's Degree, in Business, Marketing, or Procurement related fields.
Relevant experience is acceptable.

KNOWLEDGE & EXPERIENCE:

Preferred:


Proactive communication between peers, managers as well as partners.
Experience working with the National/Strategic Accounts Sales Organizations and management is a plus/preferred.
Being detail oriented with customer requirements and solutions

TECHNICAL/SKILL REQUIREMENTS:

Required:


Collaborate cross functionally with supporting IT teams

Preferred:

Experience with point-of-sale (POS) systems and pricing knowledge preferred

TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)


10%

Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

VEVRAA Federal Contractor requesting priority referral of protected veterans.
 
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