Public Services Library Assistant I (Geneva)
Are you a Customer Service Superstar?
We're looking for friendly, reliable, open-minded, accurate, and efficient team players.
Strong computer skills are essential, as well as the ability to multitask in a fast-paced work environment. Spanish language is a plus. Evenings and Saturdays are required. See the job description for a list of duties.
Current starting pay for the position is $14.00.
***If you would like to submit an application, please complete the Employment Application and mail or email to Dawn Richardson, Circulation Manager, Geneva Public Library***
Public Services Library Assistant I (Geneva) | Ashtabula County District Library
ESSENTIAL FUNCTIONS:
• Exhibit an above-and-beyond attitude while providing a wide variety of customer service tasks resulting in the optimal operation of the Ashtabula County District Library. This position assists in the general operation of the Public Services Department at the Ashtabula Library in such a way that supports the mission, vision, and goals of the library. While working in a team environment, this public service position assists patrons with circulation, reader's advisory, access to computing technology (both PC and hand-held), as well as requests for all other types of information both in-person and electronically, through direct assistance. This position assists in library program planning and implementation on behalf of the Public Services Department.
QUALIFICATIONS:
A. Education/Experience:
High School graduation or equivalent; one year of library experience preferred. Must be able to pass a background check.
B. Knowledge of and Abilities:
• Ability to provide excellent customer service;
• Good interpersonal skills including the ability to establish/maintain harmonious relationships with customers, visitors, staff, and supervisors;
• Ability to work independently and without supervision with a diverse population in the attainment of library objectives;
• Ability to use judgment to analyze and solve problems;
• Ability to adapt to change and anticipate needed changes due to evolving technologies and consumer needs;
• Judgment and discretion are required due to access to confidential registration/borrower information;
• Strong attention to detail in creating and maintaining records and statistics;
• Ability to learn assigned tasks readily and to carry out oral and written instructions;
• Knowledge of Dewey Decimal Library Classification System and basic library procedures;
• Knowledge of basic office/clerical practices and machines including typing, filing, sorting (alphabetical or numerical), as well as English grammar/usage/spelling and mathematics;
• Competency in the use of personal computers, microcomputers, and peripheral software, including word processing; • Willingness to attend training and continuing education;
C. Desirables:
• Spanish language is a plus.
EQUIPMENT AND EFFORT REQUIRED:
Sufficient clarity of speech and hearing to communicate well with staff and guests. Sufficient vision to produce and review a wide variety of materials, correspondence, reports and related material in both electronic and hard copy form. Sufficient mobility to move freely about in a library environment and to attend required meetings and events. Ability to operate equipment listed: telephones, fax, copier, microfilm (fiche), personal computers with attached peripherals. Ability to change positions frequently from sitting at desk (50%) to walking the library floor in assisting patrons (50%). Ability to move items weighing 30 pounds in weight and push carts weighing up to 60 pounds. Ability to use and file items in cupboards/cabinet up to six feet in height.
Full job description is on the site:
Public Services Geneva Job Description (1).pdf