| Knowledge and Skills: |
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| Experience | Six months to two years of similar or related experience. |
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| Education | A high school education or GED
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| Interpersonal Skills | A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or can be of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. |
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| Other Skills | High degree of sensitivity, personal integrity, and discretion required for work involving access to personal and confidential information; high degree of initiative and self-direction
Proven ability to multi-task within a busy environment with strong time management and organizational skills
Excellent customer service skills; ability to positively interact with external constituents, students, and staff
Excellent verbal and written communication skills
Ability to problem solve and willingness to learn and adapt to change
Advanced technical skills, including proficiency in various office software requiring spreadsheets, mathematical ability, and record keeping |
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| Physical Requirements | The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items, driving an automobile, etc. No special physical demands are required to perform the work. |
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| Work Environment | Regular exposure to favorable conditions such as those found in a normal office. |
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