Gift Shop Associate – Part-Time Rate: $12.00/hour – starting rate based on prior experience and education Location: Farmpark, Kirtland, OH 44094 Position Description: Under supervision of the Gift Shop Manager, the part-time Sales Associate works in Lake Metroparks stores and at outdoor venues providing visitors with efficient, courteous and knowledgeable service in a friendly atmosphere. Responsibilities include but are not limited to: - Greets and assists customers with merchandise selection and product information.
- Records and processes all sales accurately and according to procedures.
- Assists with merchandise receiving procedures, stocks maintenance and presentation, and shop housekeeping.
- Provides support to volunteers during orientation and training.
- Assists with preparation and execution of periodic inventories, merchandise promotions, displays, and special events.
- Prepares cash reports and bank deposits upon request.
- Answers visitor questions regarding general park information.
- Performs all other duties as assigned by supervisor.
Minimum Qualifications: - Minimum 18 years old
- High school diploma or equivalent required
- At least six months of cash handling experience preferred
Position Requirements: - Basic knowledge of retail sales
- Skilled in mathematics and record keeping and analyzing spreadsheets
- Excellent verbal and written communications skills
- Exceptional customer service skills
- Demonstrated enthusiasm for working with families and children of all ages
- Ability to processes sales accurately and provide proper change as necessary
- Ability to interact with others with tact and courtesy and maintain integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers
- Ability to safely utilize ladders and small step stools
- Ability to define problems, collect data, establish facts and draw valid conclusions
- Ability to work in a team setting to accomplish park-related goals
- Ability to handle multiple tasks in a high paced environment
- Proficiency in computer software programs including Microsoft Office Suite. Ability to work with computer-based point of sale systems
- Ability to lift and/or move up to 25 pounds
- Variable work schedule; must be flexible to work 20-28 hours per week including weekends, weekdays, some evenings and holidays
- Must possess a valid drivers’ license and insurable on the Agency’s liability policy. Background check required
Benefits: The Lake Metroparks benefits package includes OPERS membership, agency-wide discounts, and Northeastern Ohio Inter-Museum Council membership. |
