Job Description
Benefits Administrative Assistant
Job Locations
US-OH-Toledo
ID
2025-3282
Category
Human Resources
Type
Full Time
Overview
You don't have to be an employee long before you understand the SSOE difference. It goes back to our history of reinventing ourselves for new markets, serious rates of growth year after year, and being ahead of the curve in technology. Those are the achievements of a company that rewards talent and effort in ways that mean the most to the individual.
When you work at SSOE, you work with the best and you're a part of something bigger than yourself. And providing the best possible workplace for our employees gives us a competitive advantage - helping us attract and retain top talent and drive better business results.
Responsibilities
Assists in the administration of various statutory and non-statutory benefits programs, including, but not limited to health care plans, disability income plans, life insurance plans, long-term care plans, health and wellness programs, health savings accounts and flexible spending accounts for employees in all locations.
Assists employees in resolving disputed claims situations by facilitating information exchange among necessary parties.
Assists with preparation and distribution of informational literature and conducts verbal presentations to notify and advise employees of benefit programs.
Assists in maintaining benefits data in Human Resources Management System (HRMS) and coordinates changes with other departments.
Maintains carrier/vendor systems with new hires, terminations, and any life status changes.
Assists with administration and inquiries from employees about PTO policies.
Conducts the Human Resources portion of new employee orientation. Reviews benefits information/enrollment process with the new employee, as well as the SSOE Employee Handbook. Obtains/processes all required new hire paperwork.
Responds to benefit inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
Provides general clerical and administrative support for the HR Department and assists HR staff on project work as needed.
Always handles proprietary information in a confidential manner.
Additional Benefits responsibilities include:
Running eligibility in UKG PlanSource
Confirmation of benefits in UKG PlanSource
UKG New Hires - Beneficiaries Assigned and Dependent SSN captured
Send new employee welcome email after benefits orientation
Follow employees to ensure they enroll before 30-day deadline
Special Leave spreadsheets upkeep for ACA compliance, COBRA + Payroll
Medical Support orders
Vanguard Uncashed Checks and No Beneficiary Report Follow-up
Review weekly and monthly UKG benefits validation, audit, and error reports
Confirm benefits terminated with insurance carriers
Qualifications
High School Diploma required, Associate degree preferred, along with one to two years of related administrative support experience.
Must have good organizational skills, be able to prioritize work assignments and work proficiently in a deadline-oriented environment.
Demonstrates a willingness to learn and actively support employee benefits processes.
Proficiency in prevailing office software required.
Prior HRMS database experience preferred.
Salary Range: $24.00 - $25.00/hour depending on location, education, experience, and any certifications that are directly related to the position.
Benefits include health, dental, and vision insurance, life insurance, 401K retirement savings plan (with company matching), opportunities for professional development and training, generous PTO & paid holidays.
Join us at SSOE, where your expertise will thrive in a dynamic, collaborative environment dedicated to pushing the boundaries of design and engineering excellence. If you're passionate about innovation and eager to make a significant impact, we invite you to apply and become a part of our forward-thinking team.
EEO/M/F/Veteran/Disability
