PRIMARY FUNCTION: Provide customer service regarding collection issues, review account adjustments, and resolve invoice discrepancies, reduce delinquent invoices, decrease the days that invoices are outstanding, and other customer service and general clerical duties.
This position requires a candidate with at least 2 years of recent collections experience.
Excellent Opportunity with A Growing Company!
RESPONSIBILITIES:
- Monitor accounts receivable aging and identify overdue accounts.
- Contact customers to notify them of overdue payments and attempt to collect past due amount.
- Document debt collection activities for each customer.
- Process credit card payments.
- Process customer statements monthly.
- Enter customer invoices into third party billing websites.
- Resolve customer issues and complaints concerning billing.
- Perform other related job duties as assigned.
QUALIFICATIONS AND SKILLS: Please note: This is a 100% on-site position and is not remote.
- A minimum of 2 years of recent collections experience.
- A minimum of 4 years of experience in general office ad computer skills.
- Strong customer service skills.
- Strong basic math skills.
- Organizational and problem-solving skills.
- Recent Proficiency in Microsoft Excel.
Education:
- High School Diploma required.
EOE
