Description
Eligibility/Referral Specialist 2 (Intermittent/Part Time) - Employment Services Division
Job Location: Chillicothe, OH
Schedule/Hours of Work: Monday-Friday 8:00 AM-4:30 PM / Averaging 20 Hours Per Week
Hourly Rate: $15.90
Pay Range: $15.90-$23.28
Internal Applicants: Refer to the compensation policy.
External Applicants: Pay is negotiable based on like work experience and education.
ESSENTIAL FUNCTIONS:
Conducts initial overview and assessment of individuals who are enrolled in the Ohio Works First (Cash Assistance), SNAP E&T program, CCMEP and WIOA Programs. Determines eligibility for PRC programs. Assists Work Activities participants with employment related searches. (e.g.: interview individuals in the office &/or on phone, requests & accepts required documentation, provides job search & readiness information (e.g.: labor market data, resume techniques, interviewing skills, salary negotiations, internet job searching & community & partner resources), data enters information, inquiries into exchange systems to verify information, makes appropriate referrals to overcome employment barriers, notifies re: rights & responsibilities, determines program eligibility & authorizes or denies, provides appropriate notices, assists with resume development & creation of cover letters). Attends conferences, meetings & training as assigned.
Provides oversight to the Resource Room to ensure quality customer service (e.g.: keeps job board current with up-to-date job postings; communicates with community resource agencies & employers within confidentiality guidelines to maintain current employment & resource information; stocks training & reference materials including current information about OMJ partners; assists customers with Resource Room materials and equipment (eg.: computer use, search engines, resume programs, copier & fax machine, etc.); answers inquiries received by phone, email or in person). Assists customers in meeting employment barrier, job search or retention needs (e.g.: interviews Resource Room customers to assess & assist in resolving needs through Resource Room resources, makes referrals to appropriate internal staff &/or external community resources, maintains records of persons served & services provided in electronic or written format as instructed; Assesses trends & patterns in customer training needs & advises supervisor &/or administrator of same. Conducts initial assessments and follow up for the TANF, SNAPET, CCMEP and WIOA programs.
Exhibits regular & predictable attendance.
NON-ESSENTIAL FUNCTIONS:
Any other duties as assigned by director or designee.
*Intermittent appointment - means an appointment where an employee works less than one thousand hours per fiscal year, or for the duration of a specific project or grant that may exceed one thousand hours in a fiscal year. Intermittent appointments are in the unclassified civil service, serving at the pleasure of the appointing authority.
Requirements
Minimum Qualifications
- One year of experience as an Eligibility/Referral Specialist 1, 30121.
- Or two years experience as Unit Support Worker 2, 30112.
- Or completion of undergraduate major core coursework in behavioral science, social science or education, one course or six months experience in interviewing techniques, and one course or six months experience in typing, keyboarding, or word processing.
- Or completion of two years of technical education in behavioral science or social science, one course or six months experience in interviewing techniques, and one course or six months experience in typing, keyboarding, or word processing.
- Or two courses or one year of experience in behavioral science, social science, or customer service techniques, one course or six months experience in business mathematics, one course or six months experience in business English, one course or six months experience in interviewing techniques, and one course or six months experience in typing, keyboarding or word processing.
- Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.
The applicant must have a valid driver’s license, required auto insurance, and an acceptable motor vehicle report.
Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every five years following, including but not limited to the following systems:
- Ohio Bureau of Criminal Identification Investigation (BCI) / FBI
- Local Law Enforcement
Summary
SCOJFS is seeking qualified individuals who are interested in making a positive impact for children and families in the communities of Hocking, Ross and Vinton Counties. Please consider joining our team!
In addition to a rewarding career, the agency offers the following for Intermittent/Part Time Positions:
- Competitive Pay
- Opportunities for career advancement within a broad range of service areas.
- Paid Holidays (dependent upon schedule)
- Paid Sick Time
- Employer paid Employee Assistance Program
- Enrollment in the Ohio Public Employees Retirement System
How to Apply:
Applicants are required to complete the online application on the SCOJFS career page. Please visit our website at scojfs.org to learn more. (Job opportunities are listed under Administration/About SCOJFS.)
SCOJFS is an Equal Opportunity Employer.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact the SCOJFS Human Resources Department at 740-772-7630 or scojfshr@jfs.ohio.gov.
