Job Description
Job Description
Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day.When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
We're looking for a Senior Business Process Analyst to join our ever evolving team to help us unleash the potential of every business.
Are you ready to make your mark? Then you sound like a Worldpayer.
What you'll own
Documentation Mastery: Creating and maintaining project plans, white papers, and internal SOPs that ensure clarity and consistency across onboarding efforts.Process Assurance: Acting as a safeguard for process integrity-mapping roles, tracking responsibilities, and flagging gaps early.
Insight Generation: Analyzing data from ongoing or completed implementations to uncover trends, patterns, or friction points-helping the team stay proactive rather than reactive.
Special Projects: Jumping into evolving needs-whether that's researching best practices for onboarding enterprise customers or evaluating the impact of new VAS products.
What you bring
Strong working knowledge of Worldpay's product suite, onboarding workflows, and enterprise customer touchpoints
Proficiency with Sharepoint, Excel and Salesforce
Proven expertise in documenting business processes, creating project plans, and developing team-level SOPs
Solid understanding of financial services regulations and systems development life cycles (e.g., waterfall, iterative)
Proficient in Lean, Six Sigma, or similar methodologies with experience in process mapping and quality assurance
Excellent communication and presentation skills-adept at translating technical and procedural details for diverse stakeholders
Sharp analytical and problem-solving abilities to identify trends, diagnose bottlenecks, and support team performance
Proactive, collaborative, and comfortable driving cross-functional alignment on new initiatives and special projects
What makes a Worldpayer
What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
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Worldpay is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $91,900.00 - $154,300.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.
The job duties outlined above may be directly, and negatively impacted by a criminal history, which could lead to the withdrawal of a conditional offer. However, all qualified candidates with arrests or convictions will still be considered.
Privacy Statement
Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.
EEOC Statement
The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
Sourcing Model
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.
