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Guest Attendant Information Desk Job in Youngstown, Ohio US

Job Summary

Company: CHILDRENS HOSPITAL MEDICAL CENTER OF AKRON
Location: Youngstown, OH
Industries: Government and Military
Job Type: Part Time; Employee
Years of Experience: 2+ to 5 Years
Job Reference Code: 84059350

Guest Attendant Information Desk

About the Job

Part Time (18 hours per week)

Days, 6:00am to 6:00pm, 7:00am to 3:00pm or 8:00am to 4:00pm, rotating weekends and holidays

Onsite for the Information Desk

Summary:
The Guest Attendant delivers a positive welcoming experience at critical points of first and last impressions- the entries and exits of the hospital campus. The Guest Attendant sets a positive, helpful and supportive tone in every interaction.

Responsibilities:
1.Serves as a resource and coordinating link in assigned areas. Proactively offers helpful information such as directions.

2.Screens and facilitates access for patients, families, and visitors.

3.Summons supplementary security assistance as required to quell disturbances and prevent unauthorized access.

4.Must have outstanding human interaction and communication skills.

5.Must be proactive, enthusiastic, helpful, and supportive.

6.Must be able to work independently or as part of a team.

7.Must be able to handle occasional stressful situations or tense interactions.

8.Other duties as required.

Technical Expertise
1.Previous customer service or equivalent experience is strongly desired.

2.Experience in healthcare is preferred.

Education and Experience
1.Education: High School Graduate or equivalent is required.

2.Certification: None

3.Years of experience: None

4.Years of experience supervising: None

Part Time

FTE: 0.450000

Status: Onsite

Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
EEO is the law, please click/copy paste the link below to learn more:
http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

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