Job Description
Job Purpose:Serves customers by receiving and relaying customer requests; providing clerical support.Duties: * Receives customer requests by preparing work orders. * Fills customer requests by relaying work orders to supervisors. * Keeps customers informed by communicating status of work orders; answering questions; responding to requests. * Maintains continuity of work operations by communicating requirements to other shifts. * Keeps information accessible by sorting and filing documents. * Prepares reports by collecting and summarizing data. * Provides clerical support by entering and printing data. * Updates job knowledge by participating in educational opportunities. * Accomplishes maintenance and organization mission by completing related results as needed.Skills/Qualifications:Customer Service, Informing Others, Organization, Research Skills, Analyzing Information, Data Entry Skills, Phone Skills, Listening, Resolving Conflict, Professionalism, Job Knowledge
