SUPERVISORY RESPONSIBILITIES: This position has no supervisory duties. 

QUALIFICATIONS:  The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job.  

• Associate degree in Business or related field or equivalent experience within the industry preferred.
• Minimum of 3 years of customer service experience.
• Proficient with computers and various Microsoft Office products.
• Excellent oral and written communication skills.
• Ability to work under time pressure and with problem-solving issues.
• Ability to work with a team.
• Ability to prioritize tasks.
• Must have a high level of customer service knowledge and organizational skills.

LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, memos, procedures, and plans. Ability to write, complete checklists and other basic documentation and correspondence. Ability to effectively present information or data in one-on-one and small group situations to co-workers, supervisors, and managers. 

MATHEMATICAL SKILLS:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

REASONING ABILITY: Must use solid judgment when making decisions. Must have ability to quickly recognize and plan for changing work duties and events. 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: 

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to perform maintenance tasks, reach with hands and arms; climb or balance; stoop, kneel, twist, crouch, or crawl, and talk or hear. The employee must occasionally lift and/or move up to 50 pounds or more. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: 

While performing the duties of this job, the employee is regularly exposed to conditions that are typical to an office environment.

JOB SUMMARY: In this role, you will help sustain Mennel’s tradition of excellence established in 1886 as well as support our food safety programs and mission to reliably deliver superior quality, uniformity, and service. This position provides customer service, organization, and professional communication to internal and external customers including comprehensive operational and administrative support across various business functions including accounting, new employee onboarding, facility access control, employee scheduling, and production reporting. This role acts as a critical liaison between plant leadership, accounting, HR, and other operational teams. 

PRIMARY WORK SHIFT: Works shift as assigned and overtime as required. Typical hours are Monday through Friday 8AM – 5PM. Will vary, depending on workload. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accommodation.  

• Follow all food and personal safety rules and regulations in respect to GMP’s, OSHA, HACCP, the Global Food Safety Initiative, the US FDA Food Safety Modernization Act as stated in the FS&Q Statement, and sanitation guidelines as set forth by the company as listed in Corporate Health, Safety & Environmental (HSE) and attend all required training sessions. Maintain the department/facility in an everyday audit ready condition.
• Accounts payable administration: Processes and tracks invoices, ensures timely approval and submission, and maintains financial records.
• New hire & HR support: Coordinates onboarding logistics, systems access, and locker/uniform assignments.
• Access & facility systems: Assists with facility entry systems and monitors access-related issues in partnership with HR.
• System & software support: Maintains employee accounts and resolves issues in Redzone and AS400 platforms.
• Office & facility supply management: Orders and tracks supplies across departments including cleaning, GMPs, quality assurance, and office.
• Employee uniform & inventory oversight: Manages uniform distribution and seasonal gear inventory.
• Meal/Event coordination: Organizes employee meals and site luncheons as requested.
• Production scheduling & reporting (Backup to production scheduler): Supports scheduling and data reporting for flour production and customer communications during absences.
• Administrative meeting support: Takes and distributes notes from leadership and staff meetings.
• Perform essential duties and responsibilities in an honest and ethical manner; maintains confidentiality on all business-related matters.
• Effectively communicates professionally with all internal and external customers.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory duties. 

QUALIFICATIONS:  

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job.  

• High School Diploma or equivalent required.
• Associate degree in office administration or other business related degree preferred.
• Two - four years of experience in an administrative, accounting support, or operations coordinator role.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and business systems (AS400, D365, Redzone).
• Strong attention to detail, time management, and organizational skills.
• Ability to handle confidential information with discretion.
• Excellent communication and interpersonal skills.
• Comfortable supporting cross-functional teams and acting as a backup in key operational areas.

LANGUAGE SKILLS:

Ability to read and comprehend simple instructions, short correspondence, memos, procedures, and plans. Ability to write reports, complete checklists and other basic documentation and correspondence. Ability to effectively present information or data in one-on-one and small group situations to co-workers, supervisors, and managers. 

MATHEMATICAL SKILLS:  

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

REASONING ABILITY:

Must use solid judgment when making decisions. Must have ability to quickly recognize and plan for changing work duties and events. 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: 

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to perform maintenance tasks, reach with hands and arms; climb or balance; stoop, kneel, twist, crouch, or crawl, and talk or hear. The employee must occasionally lift and/or move up to 50 pounds or more. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: 

While performing the duties of this job, the employee is regularly exposed to conditions that are typical to an office environment; however, there will be times when in the flow of work, the employee may be exposed to conditions that are typical to a fast- paced manufacturing environment, including: moving equipment and machinery, dusty, hot/humid, and cold conditions; employee must be willing to work in all weather conditions, at heights, and in the presence of airborne particles. The noise level in the work environment usually requires the use of hearing protection. Work involves exposure to common wheat allergens. 

TO APPLY:  www.mennel.com/careers