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Community Resource Navigator Job in Marion, Ohio US
Monster
 
 
 
 

Job Summary

Company
Marion Matters
Location
Marion, OH
Job Type
Part Time
Employee

Community Resource Navigator

About the Job

Marion Matters Inc. 810 Kenton Ave. Marion, OH 43302 740-223-2999
Community Resource Navigator Description
Position: Community Resource Navigator
Location: Marion, Ohio
Supervisor: Michelle Ryman-Lillie
Summary: The Community Resource Navigator will assist a diverse population in Marion County and surrounding counties by providing coaching and connection to local resources. This role supports both program participants and walk-in individuals seeking help through Marion Matters, utilizing a database system for tracking and reporting. The position operates under the general supervision of the Program Director.
Specific Responsibilities: To perform this role successfully, an individual must be able to carry out each essential duty effectively. The following expectations and qualifications represent the required knowledge, skills, experience, and abilities necessary for the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
• Uphold the mission, vision, and values of Marion Matters, Inc.
• Actively participate in and promote continuous quality improvement across all Marion Matters activities.
• Create and maintain a welcoming, respectful, and inclusive environment for all clients.
• Manage incoming communications, including answering phones, checking voicemail, and responding to the shared office email.
• Support clients in accessing tools, training, and services necessary to overcome barriers to stability.
• Conduct oral needs assessments and interviews to develop individualized assistance plans.
• Collaborate with social service agencies, probation departments, and other support organizations to address client needs.
• Provide coaching and support services to clients referred through contracted partnerships and community collaborations.
• Identify additional barriers and assess client readiness or need for training and educational services.
• Provide ongoing follow-up with current clients and Getting Ahead graduates to monitor progress and offer continued resource navigation.
• Maintain accurate and up-to-date client files using manuals and/or a computer database system; document all client interactions for tracking and follow-up.
Marion Matters Inc. 810 Kenton Ave. Marion, OH 43302 740-223-2999
• Keep an organized and current database of available community resources and programs.
• Coordinate with service providers and arrange services based on case notes and client plans.
• Assist clients in completing written applications for social service programs, as needed.
• Prepare and present written and/or data reports during monthly staff meetings.
• Participate in Getting Ahead support calls, trainings, and related activities.
• Assist the Program Director in preparing for Getting Ahead classes, graduate follow-up, and ceremonies.
• Perform all other duties as assigned.
Position Requirements and Qualifications:
• Undergraduate degree in Human Services, or Human Resources or related field OR two years related experience and/or training OR equivalent combination of education and experience.
• Self-motivated and capable of working autonomously.
• Demonstrated ability to track progress and maintain client contact.
• Ability to communicate effectively (oral and written) with staff, employees, management, referral sources, public, etc.
• Ability to write accurate, detailed and concise case notes.
• Knowledgeable in Microsoft WORD, EXCEL, POWERPOINT and CANVA.
• Has reliable transportation
• Ability to lift and carry 25 lbs.
• Ability to work with and be sensitive to people from diverse backgrounds.
• Ability to attend and engage in meetings, trainings and professional development opportunities as required.

*Position is contingent on grant contracts. If grant funding and monies are not obtained position can be eliminated.
Send resume to; Michelle Ryman-Lillie
 

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