Job Description
TPC Wellness Mission Statement:
We strive to provide Trauma Responsive Care across all communities we have the privilege to serve, promoting overall mental, physical, and spiritual wellness.
Shift Coordinator Job Description:
As the Shift Coordinator, you will play a pivotal role in enhancing the direction of the operations along with the strategic direction of the facility.
You will lead the Recovery Support Staff to ensure services meet the highest standards of quality and effectiveness that align with the mission and vision of TPC Wellness.
All leadership roles should demonstrate company and ethical values through trauma responsive care models.
Responsibilities
• Demonstrate and adhere to the mission and values of TPC Wellness.
• Provide strategic leadership and direction to the Recovery Support team.
• Direct day-to-day operations, including Recovery Support and Intake staffing,
scheduling, and resource allocations.
• Fosters a positive and supportive work environment that encourages collaboration and growth.
• Promote overall health and wellness and encourage staff and individual self-care.
• Ensure staff have appropriate learning and development onboarding training according to company policies and provide training on site for implementation of best practices.
• Stay abreast of industry trends and best practices to continuously improve our services.
• Monitor inventory needs at the facility and make data-driven decisions for cost
effectiveness including kitchen items, clinical group tools and intake supplies.
• Ensure compliance with state and federal regulatory standards and accrediting bodies.
• Implement policies and procedures and report incidents and grievances to Safety and Risk Director and Director of Operations.
• Conduct regular audits and quality assurance checks to maintain timely documentation of services provided.
• Implement learning and development as needed to address areas for improvement with staff professional development from review of shift duties and shift reports.
• Conduct performance and annual evaluations and provide constructive feedback to support staff growth while ensuring licensure is maintained in conjunction with the Human Resources Department.
• Collaborate with clinical and medical departments to ensure personalized and holistic care for each client.
• Monitor individuals served progress and satisfaction, addressing any concerns or issues that may arise.
• Ensure drug and alcohol testing of individuals served is provided, documented and coordinate transportation of specimens to lab.
• Assist with community outreach including fostering community partnerships while maintaining excellent customer service.
Qualifications:
• Bachelor's in a related field (e.g., psychology, social work, healthcare administration, business administration) preferred. Active CDAC required.
• Previous experience in a leadership role within a behavioral health centers or similar healthcare setting.
• Strong knowledge of addiction recovery principles, treatment modalities, and best practices.
• Excellent communication, interpersonal, and organizational skills.
• Ability to collaborate effectively with a diverse team and work in a fast-paced
environment.
• Commitment to upholding ethical standards and promoting a culture of empathy and
respect.
The TPC Wellness is an Equal Opportunity Employer; applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, and national origin, disability, age or Vietnam-era status. All the above duties and responsibilities are essential job functions subject to
reasonable accommodation
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; climb or balance; and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
