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Audio Visual - Onsite Maintenance Technician (HQ) Job in Cleveland, Ohio US

Audio Visual - Onsite Maintenance Technician (HQ)

AVI-SPL - Cleveland, OH

Posted: 7/9/2025 - Expires: 8/8/2025

Job ID: 291515371

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Job Description

Description
WHO WE ARE

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

WHAT YOU'LL DO

The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.

Day-To-Day Responsibilities:


* Perform preventative maintenance task to help maintain customer spaces including, but not limited to: testing/repairing cables, testing/repairing various hardware components
* Field installation of control programs (AMX/Crestron/Firmware/etc.) - upload and download capability
* Setup/breakdown of conference spaces to meet the customers event needs
* Deliver field service support of control programs (AMX/Crestron/etc.) - minor edits (could be with the aid of a programmer), compile, upload and download capability
* Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, general break-fix maintenance, video/audio recording support
* Provide field service support of networked devices
* Provide job site documentation and end user training and as needed
* Setup and troubleshoot various audio/video/presentation systems
* Must be flexible to work after hours and weekends when required
* Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
* Understand and adhere to local safety standards for all site duties
* Travel to various job sites as required
Items to Consider:


* AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
* This position will generally work on customer sites and may deal with a construction site type of work environment.

WHAT WE'RE LOOKING FOR

Must-Haves:


* Ability to effectively communicate with employees, customers and colleagues
* Ability to use hand and power tools in a safe and efficient manner including soldering & crimping connectors
* Ability to work and think independently and ensuring to meet deadlines
* Ability to manage small to medium projects
* Intermediate computer knowledge
* Knowledge of basic signal flow for audio, video and control
* Ability to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools and materials.
* Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards
* Minimum of a High School Diploma or equivalent
* Minimum of 1 - 3 years of audiovisual integration experience preferred

Nice-To-Haves:


* Minimum of 3 - 5 years of audiovisual integration and/or service experience
* Formal education in Electronics or related field preferred
* Preferred external training:

* Crestron Professional Installation
* AMX Intro to Networking for AV Professionals
* Exton AV Associate Certification
* AVIXA Quick Start to

Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjAwMDgwLjEwNTA4QGF2aXNwbGNvbXAuYXBsaXRyYWsuY29t

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
N/A
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4

Workplace Documentation: 4