Location: Defaince Veterinary Clinic, Defiance Ohio
Job Type: Full-Time

About the Role

As a Veterinary Receptionist, you’ll be the first point of contact ( Director of First Impressions) for our clients — both in person and over the phone. You’ll play a key role in making every client and pet feel cared for and supported, while helping keep our front office running smoothly.

Responsibilities:

• Greet clients and pets warmly upon arrival

• Answer phones, schedule appointments, and manage the pet schedule

• Check patients in/out and accurately process payments

• Maintain a clean and welcoming front lobby area

• Provide clear communication between clients and veterinary staff

• Assist with medical recordkeeping and client reminders

• Handle basic administrative duties with attention to detail and professionalism

• Offer emotional support and compassion during difficult situations

✅ Qualifications:

• Previous receptionist or customer service experience (vet or medical office preferred)

• Passion for animals and people alike

• Excellent verbal and written communication skills

• Ability to multitask in a fast-paced environment

• Strong computer and phone skills

• Team-player mentality with a positive attitude

• High school diploma or equivalent required

Why You’ll Love Working With Us:

• On-the-job training and development opportunities

• Opportunities to grow within the veterinary field

• Employee pet care discounts

• Medical/Dental insurance, PTO and Paid Holidays

Ready to Join the Pack?

If you’re compassionate, detail-oriented, and excited to be part of a team that makes a difference in the lives of pets and their families, we’d love to meet you!

Apply today and help us deliver care with heart.