Job Description
About Onix: Onix is a trusted cloud consulting company that helps companies get the most out of their technology with cloud-powered solutions, best-in-class services, and the Datametica Birds, data migration products that unleash AI potential. We are able to deliver exceptional results for our customers because of our 20+ years of cloud experience, depth of technology expertise, and IP-driven data and AI solutions. We offer solutions across a wide range of use cases and industries that are tailored to the unique needs of each customer. From advanced cloud security solutions to innovative AI capabilities and data migration products, we have you covered. Our global team of experts are the most reliable, talented and knowledgeable in the industry.
Summary: Onix is seeking a passionate, engaging, and motivated individual to fill a remote position in the role of Google Workspace Deployment Engineer. This person will provide enterprise-level services in deploying and consulting on Google Workspace as well as other 3rd party vendors Onix partners with.
The Onix Google Workspace Delivery Team is an industry leader in deployments, consulting and product knowledge. The team provides decades of expertise and advises diverse clients on best practices to supplement their business transformation onto cloud services. As part of a team in this rapidly growing enterprise, you will work with cutting-edge cloud technologies and help shape the future of how clients operate and transform.
Primary Responsibilities:
Perform technical Google Workspace deployment services using the Onix & Google methodology
Pass and maintain Google Certified Workspace Administrator and Chrome Management Credentials during employment to become credentialed per Google requirements for Onix as a Premium Partner
Work with other teams within Onix to provide world-class deployment services. Teams include, but not limited to, Change Management and Project Management
Organize and conduct administrator training for customer engagements
Development of new or updated deployment materials, scripts, and tools
Take responsibility for technical aspects of solutions to include such activities as product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.
Work hands-on with Google Workspace and other cloud partner products to demonstrate and prototype integrations in customer/partner environments.
Build good relationships and work closely with Onix Sales, Google Sales and Systems Engineers, and Onix Partners to ensure a cohesive message during deployments.
Collaborate with customers to develop proactive, strategic technical solutions as it pertains to the Google Workspace platform including, but not limited to, identifying key customer technical objections, and develop a strategy to resolve technical blockers.
Research, diagnose, troubleshoot, and identify solutions to resolve client issues
Help create and maintain relevant Technical Support documentation
Maintain working technical knowledge of each supported product
Preferred Skills & Experience:
Certified: Google Professional Certified Workspace Administrator
At least 3 years of Google Workspace Technical Deployment experience or 5 years of being an Enterprise Google Workspace Administrator
Experience Google Workspace Migrate for an Enterprise level customer
Experience with CloudM Migrate, BitTitan and other 3rd party tools at the Enterprise level
Experience with Google to Google migrations and Domain Transfer Tool (DTT)
Experience with 3rd party storage solutions (Box, Dropbox, Sharepoint, etc)
Experience in developing solutions to complex scenarios, issues, and deliver successful results
Excellent communication skills (verbal and written)
Creative problem-solving skills and a drive to solve difficult issues
Capability to deliver on-time, well-executed work that leads to consistent client satisfaction
Ability to expertly convey ideas and concepts to others
Experience working remotely from a home office
Experience with Google APIs
Experience with a programing language (Python, Java, etc)
Experience deploying Context Aware Access (CAA)
Understanding of networking concepts and email routing
Experience with Chrome, Android, and/or iOS devices
Knowledge of enterprise messaging platforms (e.g. Microsoft Exchange), LDAP services (e.g. Active Directory) and/or Windows Group Policy Objects (GPOs)
Familiarity with 3rd party Mobile Device Management (MDM) and Single Sign-On (SSO) solutions
Experience with LumApps, Happeo, AODocs a plus
Experience creating and managing technical project plans
Experience with security best-practices and industry standards as it pertains to Google Workspace, including but not limited to, data loss prevention and government regulated requirements (i.e. HIPAA)
Education: Associate's or Bachelor's Degree in Computer Science, Business, Information Technology, or a related discipline is preferred, but not required.
Travel Expectation: 0-20% Domestic. 0-10% International
It is the policy of Onix to ensure equal employment opportunity in accordance with the Ohio Revised Code 125.111 and all applicable federal regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex, (including sexual harassment), national origin, disability, age (40 years old or more), military status, or veteran status is illegal. Onix will only employ those who are legally authorized to work in the United States or Canada. This is not a position for which sponsorship will be provided.
Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
