Job Description
Summary:
Quick Lane Technicians are responsible for minor automotive repairs and upkeep including oil changes, brake rotations, and entry-level mechanical work; diagnose customer concerns, and upsell products and services to customers. Must be able to work independently and in a team setting.
Reports To: Service Manager
Job Duties:
• Perform repairs and service as indicated on Vehicle Inspection Report or Repair Estimate Order with efficiency, accuracy, and completeness such as oil changes, flushes, tire rotations, etc.
• Diagnose customer stated concerns and perform appropriate repairs using factory communications, bulletins, and service procedures.
• Suggest products and services to maximize Quick Lane profits while providing labor and time estimates.
• Follow dealership procedures while adhering to OSHA and state regulations.
• Communicate regularly with parts department, Service Advisors and other technicians to always keep vehicle’s status up to date.
• Continuously learn new technical information and techniques in formal and informal training sessions in order to stay up to date with rapidly changing technology.
• Other duties as assigned.
Qualifications:
• Basic automotive knowledge
• High school diploma or equivalent
• Valid driver’s license
• ASE certification preferred but not required
• Must be a team player – communication is key
• Attention to detail and ability to follow directions
