Make a Meaningful Difference Every Day
About WCBDD
The Williams County Board of Developmental Disabilities is dedicated to empowering individuals with developmental disabilities to live their best lives. We believe everyone deserves the opportunity to thrive in their community, and our team works to make that vision a reality.
Why You'll Love This Role
As a Service and Support Administrator, you'll be the advocate and champion for individuals with developmental disabilities. This isn't just a job—it's an opportunity to create lasting positive change in people's lives while building a rewarding career with excellent benefits and growth opportunities.
What You'll Do:
- Serve as the primary point of coordination for individuals with developmental disabilities
- Develop personalized support plans using person-centered planning principles that help individuals achieve their goals and dreams
- Assess individual choice, including passions, interests and dreams, as well as identify potential risks
- Connect people with community resources and services that enhance their quality of life
- Collaborate with families, service providers, and community partners to create comprehensive support networks
- Monitor service delivery to guarantee quality and compliance with all regulations
- Maintain detailed case documentation
- Assist with employment services coordination for individuals seeking community employment opportunities
- Respond to crises with 24/7 on-call support, bringing stability when it's needed most
What We Offer You
Competitive Benefits Package:
- Comprehensive medical insurance
- Ohio Public Employees Retirement System (OPERS) membership
- Generous paid time off and holidays
- Flexible work arrangements including telework opportunities
- Professional development and certification support (we provide all required training)
- Stable, full-time employment (40 hours/week, year-round)
Professional Growth:
- Comprehensive training program for Ohio DODD Service and Support Administration Certification
- Ongoing professional development opportunities
- Collaborative, supportive team environment
- Opportunity to specialize in areas of interest
What You Bring
Education & Experience:
- Associate's degree required (Bachelor's preferred) in social work, special education, psychology, human services, or related field
- Experience with disabilities services is valued but not required—we welcome passionate newcomers to the field
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Proficiency with computer hardware and software programs
Essential Skills & Knowledge:
- Strong time management and ability to handle multiple priorities
- Conflict resolution and problem-solving abilities
- Commitment to maintaining confidentiality
Practical Requirements:
- Valid driver's license and reliable transportation with current auto insurance
- Ability to pass criminal background check, registry checks, and pre-employment physical including drug screening
- Willingness to obtain Ohio DODD certification (training provided)
- Ability to carry on-call phone in rotation
Work Environment: Primarily office-based with regular community visits. Phone and computer operation required daily.
