Job Description
Advantage xPO is seeking a detail-oriented and proactive Lead Facilities Coordinator to support HVAC operations for a designated customer account. In this role, you will manage all aspects of open HVAC work orders to ensure they are completed on time and within client expectations. This includes daily communication with service providers, updating systems, coordinating with internal teams, and being the go-to point of contact for vendors. A strong background in commercial HVAC is required.
Pay: $19-$20/hour
Schedule: Monday - Friday
Responsibilities:
Act as the primary liaison between HVAC service providers and internal teams
Manage and prioritize open work orders using Excel and internal systems
Regularly follow up via phone and email to obtain service updates
Update work order statuses in the company system
Communicate with account teams on escalations, reassignments, and invoicing concerns
Assist with dispatching in the absence of the assigned dispatcher
Ensure timely and accurate documentation across all accounts
Qualifications:
Associate's degree or equivalent experience
Minimum 2 years in facilities maintenance, property management, or customer service
Experience coordinating commercial HVAC service delivery
Advanced proficiency in Microsoft Excel, Word, and Windows-based systems
Typing speed of at least 50 WPM
Strong written and verbal communication
Bilingual (English/Spanish) preferred
Professional, customer-focused, and dependable
Strong problem-solving and critical thinking skills
Ability to work independently and under pressure
Reliable, punctual, and detail-oriented
Why You'll Love This Job:
This is more than just a coordination role - it's an opportunity to own your work, help drive service excellence, and contribute to a high-performing team. Our client offers a full range of benefits, which will be discussed with you upon hire.
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About Advantage xPO
Advantage xPO is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage xPO is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
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