OhioMeansJobs | Lake County is accepting Resumes for the following position:
Position: Circulation Services Assistant I
Job Type: Part-Time
Location: Painesville, OH
Position ID: 44072327
Job Summary: If you enjoy working with the public and have a strong desire to provide exceptional customer service, we would love to hear from you! Spanish language skills are a plus.
This is a part time position (approximately 20 hours/week) and will include day, evening, and some weekend hours. Please note that schedules may be subject to change to accommodate public service needs. The Library offers a competitive compensation package including generous paid time off (vacation, holidays, personal time, and sick time) and Library contributions on your behalf to the State retirement system.
Core Functions:
- Perform check-outs, check-ins, and renewal of Library materials using a computerized material control system
- Process CLEVNET materials, including holds and receipts of both inbound and outbound shipments
- Answer incoming phone calls and refer calls to appropriate personnel for assistance; provide general information about the Library to patrons
- Oversee use of public computers; assist patrons with basic software and computer related tasks and printing; monitor computer usage and keep statistics as required
- Perform a variety of clerical tasks, including but not limited to processing library card registrations, updating patron records, collecting fees, assisting patrons with voter and Golden Buckeye registrations, overseeing public meeting room check-ins and check-outs, etc.
- Assist in building opening, closing, monitoring, and maintaining security and safety measures
- Explain Library policies and procedures to patrons
- Other related duties as assigned
Knowledge and Skills:
- Ability to interact with a diverse public effectively, using tact and good judgement
- Must be accurate and detail-oriented
- Ability to follow directions and complete assignments in a timely fashion
- Ability to communicate effectively and work with Library patrons and staff
- Ability to organize tasks and make responsible decisions, and to work with minimal supervision
- Ability to read and shelve library materials both alphabetically and using the Dewey Decimal Classification System
Qualifications:
- High School graduate or equivalent
- Experience working with the public and the desire to give excellent customer service
- Computer experience, including Microsoft Office Suite and various web browsers; good keyboarding skills
- Physically capable of fulfilling job requirements, including grasping and lifting library materials and performing repetitive hand and arm motions for extended periods of time
General Requirements:
- Have and maintain good interpersonal and communication skills
- Maintain a tolerance and sensitivity to the needs of Library patrons and staff
- Maintain a positive attitude, and work cooperatively with others
- Know and enforce Library policies and procedures
- Support the Library’s mission within the Library and the community
- Be flexible with regards to scheduling
- Be in adequate physical condition to fulfill job requirements
Any Questions
Lake_OMJ_Inquiry@jfs.ohio.gov
440-350-4000, Option 3