Job Posting: Mobile Branch Banker (Bilingual Spanish) – Cleveland, OH
Position Overview
At This Employer, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and work together each day to foster an inclusive workplace culture where all employees feel respected, valued, and empowered to contribute to our success.
We are currently seeking a Mobile Branch Banker to join our Mobile Banking team in the Cleveland, Ohio area. Bilingual Spanish proficiency is required.
Note: This Employer does not provide sponsorship for employment visas or participate in STEM OPT for this position.
🧭 Job Responsibilities
- Build the retail customer base through proactive, outbound sales conversations.
- Create customer loyalty and grow share of wallet through a differentiated experience.
- Sell financial products and services to clients outside of traditional branch settings.
- Identify and act on sales opportunities to meet assigned goals.
- Connect clients with internal partners (e.g., investment, mortgage, consumer loans) based on financial needs.
- Onboard new clients and build a strong pipeline of appointments.
- Host and plan events at external locations to drive acquisition and deepen relationships.
- Educate and coach customers on digital banking tools and technology.
This role requires access to reliable transportation for daily travel to multiple locations and the ability to lift and carry up to 40 pounds (e.g., marketing materials and promotional items).
🧠 What We Value
- Customer Focused: Understands how to align customer needs with tailored solutions.
- Risk Management: Effectively assesses and manages risks in alignment with enterprise frameworks.
🛠 Qualifications
Preferred Skills
- Anti-Money Laundering (AML)
- Customer Loyalty & Solutions
- Financial Modeling
- Sales Opportunity Identification
- Technology Utilization
- Portfolio Management
- Strategic Collaboration
Core Competencies
- Addressing Customer Needs
- Branch Banking Services
- Customer Acquisition
- Customer Experience Management
- Effective Communication
- Managing Multiple Priorities
- Sales Closing & Presentations
Experience & Education
- Typically requires an Associate’s degree or equivalent experience.
- Minimum of 3+ years of relevant experience.
- Military service or job-specific certifications may be considered in lieu of formal education.
Licenses & Certifications
- No required certifications.
- Must have a valid driver’s license and clean driving record.
- Ability to drive a commercial motor vehicle (CMV) with a GVWR between 10,001 and 26,001 pounds.
- Must obtain and maintain a valid Medical Examiner’s Certificate per federal/state requirements.
💵 Compensation
- Base Salary: $43,000 – $59,000
- Incentive eligible based on company, business, and individual performance.
- Salary may vary based on location, experience, and education.
Benefits
This Employer offers a comprehensive benefits package for eligible full-time employees, including:
- Medical/prescription drug coverage with HSA
- Dental and vision plans
- Life insurance for employee and dependents
- Short- and long-term disability
- 401(k) with match, pension, and stock purchase plans
- Dependent care reimbursement
- Backup child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance (including fully paid programs)
- Wellness program with financial incentives
Paid time off includes:
- Maternity/parental leave
- Up to 11 paid holidays annually
- 8 occasional absence days
- 15–25 vacation days based on career level and tenure
♿ Disability Accommodations
If you require an accommodation to participate in the application process, please contact the hiring team via email or phone. All information will be kept confidential and used only to provide necessary accommodations.
