S-1286-5

Job Title: Industrial Field Service Technician - OMJST

Worksite Location: 800 Nave Road SE, Massillon, OH 44646

Number of Openings: 2

How to Apply:

APPLY DIRECT to Magnetech Industrial Services Inc. using the following information:

Appy in person:

Retha Portis

Magnetech Industrial Services Inc.

800 Nave Road SE

Massillon, OH 44646

OR

Apply online at: https://joinus.ies-co.com/magnetech/jobs

Please mention OhioMeansJobs Stark or Tuscarawas when applying to this employer.

Job Description: Magnetech Industrial Services Inc. in Massillon, OH, has multiple full-time Industrial Field Service Technician openings.

Job Summary:

We are seeking Industrial Field Service Technicians with expertise in industrial systems and machinery to join our team. This role is critical in providing on-site support, maintenance and troubleshooting for our industrial clients, ensuring that machinery and equipment operate efficiently and reliably. The successful candidates will have a strong technical background, excellent problem-solving skills and the ability to work independently in diverse environments, often under tight deadlines.

Key Responsibilities

On-Site Equipment Maintenance and Repair:

• Provide hands-on maintenance, troubleshooting and repair services for a wide range of industrial equipment, including pumps, motors, compressors, HVAC systems, conveyors and other machinery in industrial settings.
• Perform preventive maintenance (PM) and emergency repairs on machinery to minimize downtime and ensure operational efficiency at customer sites.
• Diagnose mechanical, electrical and electronic issues and perform repairs or replacements as necessary.
• Install new machinery or equipment as per client specifications, ensuring correct setup and calibration.

Troubleshooting & Diagnostics:

• Use advanced diagnostic tools and techniques (e.g., multimeters, oscilloscopes, vibration analyzers) to identify faults in industrial systems and machinery.
• Troubleshoot and resolve mechanical, electrical and software-related issues on-site to restore full functionality.
• Interpret technical drawings, schematics and equipment manuals to troubleshoot and perform repairs or installations.

Customer Interaction and Service:

• Serve as the primary point of contact for clients during service visits, maintaining a high level of professionalism and customer satisfaction.
• Communicate technical issues, repair plans and recommendations to customers in a clear and concise manner.
• Provide training and support to customers on the operation and maintenance of industrial equipment.
• Maintain strong customer relationships by providing timely, efficient and courteous service.

Preventive Maintenance and System Upgrades:

• Perform scheduled preventive maintenance visits to ensure the longevity and proper functioning of equipment.
• Recommend system upgrades, replacements, or modifications to improve efficiency or meet evolving client needs.
• Monitor and record the performance of systems during visits and suggest optimizations or improvements.

Safety and Compliance:

• Ensure that all work is carried out in compliance with safety standards, regulations and company policies.
• Conduct risk assessments and safety checks before starting any repair or maintenance work.
• Follow lockout/tagout (LOTO) procedures, use appropriate personal protective equipment (PPE) and observe all safety guidelines to ensure a safe working environment.
• Report safety hazards or concerns immediately to management.

Documentation and Reporting:

• Complete accurate service reports for each job, detailing the work performed, parts replaced and any recommendations for further action.
• Track service activities, parts inventory and equipment condition in company databases or service management software.
• Maintain accurate records of time worked, travel expenses and other administrative tasks required for billing and reporting purposes.

Inventory and Equipment Management:

• Ensure that service vehicles are stocked with necessary tools, parts and equipment to complete a wide range of service calls.
• Monitor inventory levels of spare parts and order supplies as needed to ensure minimal downtime.
• Maintain tools and equipment in good working condition, including performing regular checks and servicing.

Required Qualifications

Education and Experience:

• High school diploma or equivalent; technical certifications in industrial maintenance, electrical systems, or related fields preferred.
• Minimum of 3-5 years of experience as a Field Service Technician or similar role, with a focus on industrial machinery or equipment.
• Experience with a broad range of industrial systems (e.g., motors, pumps, HVAC, hydraulic systems, PLCs) including advanced control systems is highly desirable.

Technical Skills:

• Strong knowledge of mechanical, electrical and hydraulic systems and the ability to troubleshoot, repair and maintain them.
• Proficiency in the use of diagnostic tools and software for troubleshooting and diagnostics.
• Familiarity with programmable logic controllers (PLCs) and other industrial control systems is a plus.
• Experience with welding, fabrication, or machining is advantageous.

Certifications:

• Relevant certifications such as HVAC Technician, Electrical Technician, or Industrial Maintenance Certifications are a plus.
• Valid driver’s license with a clean driving record, as this position requires extensive travel.

Desired Skills and Attributes:

• Strong problem-solving and troubleshooting skills, with the ability to think critically and act decisively in emergency situations.
• Excellent customer service skills with the ability to communicate technical information to non-technical clients.
• Ability to work independently, manage time effectively and prioritize tasks in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Willingness to work flexible hours, including weekends or after hours, as needed.
• Physical stamina to handle heavy equipment and perform manual tasks in industrial environments.

Physical Requirements:

• Ability to lift and carry equipment weighing up to 50 lbs.
• Ability to work in various environments, including confined spaces, high places and noisy settings.
• Ability to stand, kneel, bend and work in physically demanding positions for extended periods.
• Ability to travel regularly and work at different client locations, sometimes requiring overnight stays.

Work Environment:

• This position involves traveling to client sites, which may include industrial plants, manufacturing facilities, or construction sites.
• Exposure to industrial machinery, electrical equipment, chemicals and other hazards typical of industrial environments.
• The work environment may require exposure to noise, dust and varying temperatures.

Details: Full time. First Shift (7:00 a.m. to 3:00 p.m.). Flexible schedule, often on call. Travel to sites for troubleshooting (50% travel). 40 hours/week. Monday through Saturday. $25.00 to $35.00/hour (based on experience).

Qualifications: High school diploma / GED; technical certifications in industrial maintenance, electrical systems, or related fields preferred. Must have 3-5 years of experience. Must be able to lift up to 50 lbs. Must use your own tools.

Driver’s License Requirement(s): Must have valid driver's license.

Available Benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Paid Holidays, Sick Leave, Employee Assistance Program, 401(k), 401(k) w/ Match, Retirement Plan Other than 401(k).

Pre-Employment Testing: Criminal Background Check, Driving Record Check, Drug Testing.

OMJ Staff Contact: RC2