Responsibilities
- Answer incoming calls, respond to emails, and update customers on orders and inquiries
- Resolving issues and troubleshooting problems
- Deliver information about the company’s products
- Managing customer complaints and connect the customer to the correct company representative and department
- Process purchase orders, filing, & various data entry functions
- Execute invoicing and credit memos as requested
- Answer phones, processing of customer orders, customer communications, filing
- Other office and customer related functions as needed
Qualifications
- Call center experience
- Customer support
- Customer inquiries
- Customer relationship management
- Office equipment
- Microsoft Windows, SAP
- Order processing & invoicing
Send resumes to jennifer.nethers@kansai-helios.us
